Data Analyst

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Data Analyst - FC Live Service

Our FC Data & Analytics team is looking for a Data Analyst to support our Live Service group. Reporting to a Senior Data Analyst, you'll be part of a growing group working with the franchise's production and technical teams. We're looking for someone with experience analyzing business impacts in a live production environment, building dashboards and other solutions for early detection and reporting. You'll be a data investigator, explorer, visualizer, and designer. Examples of projects you may work on include: investigating live incidents to understand their impacts and identify their root causes, developing metrics and dashboards to monitor our live service health, exploring data quality issues to ensure we're accurately capturing data on our live service health, and helping the production team to build and tune features using a data-driven approach.

What You'll Do On Our Team

• Utilize data to improve player Connection Quality explained here
• Receive questions from our partners, determine the best ways that our data can help answer them, and provide those insights through dashboards, reports, or presentations.
• Investigate how the online gameplay experience is impacted through metrics such as online connectivity, matchmaking quality, error rates, and beyond.
• Create dashboards and reports that enable our team and our partners to identify trends in our data.
• Explore user behavior patterns to identify opportunities to improve the player experience.
• Develop insights to help our partners make informed decisions about FC's live operations.
• Present analyses and findings to our partners in a clear and understandable way.
  
  

What We're Looking For

• A bachelor's degree in Business, Statistics, Mathematics, Economics, Data Science, Analytics, or a related field.
• 2+ years of experience in an analytics role performing quantitative analysis with big data to help guide decisions.
• Experience in SQL and ability to extract data from large data sources with differing structures.
• Experience with data visualization software (e.g. Tableau, PowerBI).
• Proficiency analyzing large datasets in programmatic analysis tools (e.g. Python, R).
  
  

Compensation And Benefits

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria) *$75,900 - $105,600 CAD
  
  

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.