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- Support incident management and service requests' customer support
- Design, implement, and maintain CI/CD pipelines to support automated testing and deployment.
- Collaborate with software development and IT operations teams to deliver high-quality software and services.
- Implement and manage monitoring and logging systems to ensure system health and performance.
- Automate repetitive tasks and processes using scripting languages
- Troubleshoot and resolve issues related to application performance, infrastructure, and security.
- Ensure security best practices are followed throughout the development and deployment process.
- Maintain and enhance configuration management tools
- Participate in on-call (IA) rotations to provide 24/7 support for critical systems.
- Continuously evaluate and improve DevOps tools, processes, and practices.
- Document procedures, configurations, and troubleshooting steps.
- Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
- Good knowledge on software configuration management systems
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Client Interfacing skills
- Project and Team management
Key Skills
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