Are you a Quality Engineer who can help us take our testing to the next level? Our chatbot is at the heart of our product, but it’s part of a bigger web platform — and both need solid, reliable testing.

About The Role

This role is a mix:

• You’ll set up automated testing from scratch — choosing the right tools, designing the framework, and building it out over time.
• You’ll also spend plenty of time on manual testing to make sure we’re catching things automation can’t.

You don’t need to walk in with a fully built framework in your pocket — but you do need to have done this before and know how to lead the process. We’ll start small, make smart choices, and grow our coverage step by step.

Our stack is React on the frontend and ASP.NET Core on the backend, and the chatbot is tightly woven into it — so you’ll get to work across the full flow, not just one corner of it.

What you’ll be doing:

• Figuring out and setting up the right automation tools and framework for our needs.
• Running manual and exploratory tests for new features, edge cases, and unexpected bugs.
• Checking chatbot conversations across devices and browsers, including unusual scenarios and handovers.
• Using BrowserStack to cover different devices and browsers.
• Testing end-to-end flows from the UI, through APIs, to backend services.
• Making sure accessibility standards (like WCAG) are met, especially in chat components.
• Working with developers and product owners to make sure stories are clear and testable.

We offer

In the same way that we place high expectations on you as an employee, we also expect you to place high demands on us as an employer. Here are some of the benefits of working at If:

• An including work environment where everyone is welcome
• Career and development opportunities in the biggest insurance company in the Nordics
• Social activities, as well as highly skilled professional environment
• Possibility of hybrid workplace
• Health promoting workplace with e.g., wellness allowance and various sports activities
• Great insurance benefits
• Lunch benefit

About The Team

We’re a mix of people from Finland (Turku, Espoo, Tampere), Sweden (Stockholm), Norway (Grimstad), and now Denmark. Ten of us in total, all a bit obsessed with new tech and finding ways to make it work for us. Our mission is to proactively guide customers in digital channels, facilitating easy access to information and services, and enable seamless access to human channels when needed.

Our days are spent building and experimenting with chatbots, clickbots, guidance components, GPT AI models, generative AI and whatever else we get curious about. We set ourselves big targets, put in the work to get there, and still find time to mess around — usually with GIFs, memes, or the kind of bad jokes you’d never say in a meeting. We’re here to do great things, but we’re also here to have a good time doing them.

Who you are?

You care about quality, but you’re practical about it. You like figuring things out, spotting the small stuff, and making things better. You’re not put off by starting small — you’re happy to build, test, and improve as you go. You work well with others but don’t need someone holding your hand every step of the way.

You also have:

• A proven experience setting up test automation from scratch — tool choice, framework design, and implementation.
• Experience in web automation testing. If you’ve worked with React or ASP.NET Core, great — but it’s not a must.
• Any experience with chatbot testing tools is a plus.
• Knowledge of the basics of integration testing.
• Care about accessibility.
• A willingness to balance automation with manual testing.
• Experience with CI/CD, API testing (e.g. Postman), or performance testing is a plus.

Additional Facts And The Recruitment Process

Application deadline: Screening and interviewing will start immediately. However, application deadline is 10th of September.

To apply for the position: Please attach your CV and cover letter.

Work location: Espoo or Turku.

Start: As soon as possible/By agreement.

For more information regarding the position, please contact [email protected]

About Us

We are If. Our purpose is to give people confidence today to shape their tomorrow.

To make this possible, trust is our backbone. We stay ahead and challenge ourselves to grow. And we always put our hearts into it – because it takes more than bright minds to make brilliant things happen.

We are the leading insurance company in the Nordics/Baltics and a stable employer with 7,900 dedicated professionals. But most importantly, we are protectors of people, enablers of companies and encouragers of dreams. With our joint force of expertise and engagement we always stand by our customers’ side. Giving them the security and the confidence to be curious, explore new worlds, start new businesses and live their lives.

We are an equal opportunity employer, convinced that a diverse and inclusive work culture boosts innovation and the growth of intellectual capital in many ways. It doesn’t matter who you are, where you come from, or what you look like. It is the different perspectives, backgrounds, and experiences each of us have and share, that will make a difference.

Come and join us!