6WIND, leading Green Tech company delivering Virtualized, Cloud-Native, High Performance and Secure networking software solutions.

We allow customers to replace expensive hardware with flexible virtualized software solutions for routing and end-to-end security use cases.

Our solutions are tailored for Service Providers, Cloud Operators, MNOs, NHPs, Cloud AI Providers, and NaaS Providers to thrive in the evolving digital landscape.

Headquartered in France, USA and Singapore, 6WIND's customer base spans over 50 countries.

L1 Support Engineer (M/F)

Location: Romania | Full-time, Shift-based | Contract

Join an International Tech Team Shaping the Future of Networking!

Are you ready to launch your career in a fast-growing, international tech company?

As an L1 Support Engineer, you’ll be at the frontline of customer success—solving real-world problems, learning from experienced teammates, and growing fast in a supportive and innovative environment.

What You’ll Do

• Respond directly to customers facing technical issues—troubleshoot, solve problems, bring relief, and make an immediate impact every day.
• Team Collaboration: Work hand-in-hand with our Teams of technical experts based in France (L2 Support, Consulting & Software Maintenance Teams)
• Improve customer documentation and take part in testing activities
• Bring Ideas: Help us improve—from refining our processes to updating knowledge bases
• Deliver exceptional customer service, with efficiency, commitment and high reliability

Your Profile

• First experience in customer support or other technical role around Network Computing technologies
• Strong communication skills in English (+other language is a plus)
• Curious, fast-learner, energetic, and ready to take initiative
• Enjoy fast-paced, customer-facing work—comfortable with working under pressure
• Willing to work 8-hour rotating shifts as part of a 24/7 schedule