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The Manager - Digital Project Delivery is responsible for supporting the successful delivery of digital initiatives within the Digital Guest Experience (DGX) Programme, ensuring that digital products and services are delivered efficiently, effectively, and to a high standard, using agile principles and practices. The role will bridge business, technology and guest experience teams, ensuring that solutions are user-focused, data-driven and aligned to our Guest Masterplan.
The role requires close collaboration with multiple stakeholders to scope, plan and manage digital product delivery, ensuring that all deliverables enhance operational efficiency, improve customer experience and support long-term digital transformation.
๐ Location: Dubai, United Arab Emirates
โฐ Work Mode: Work From Office
๐ผ Role: Manager - Digital Project Delivery
Salary - 20000 AED to 24000 AED + Benefits
Experience - 7 to 12 years
What You'll Do
Core Activities Experience:
- End-to-end delivery of digital products or services (discovery to post-launch optimisation).
- Agile and hybrid project management approaches.
- Strong knowledge of agile methodologies (Scrum, Kanban, SAFe) and digital product lifecycles.
- Stakeholder engagement across technical and non-technical teams.
- Experience in managing risks, dependencies, and delivery across cross-functional team
- Budget management and vendor management.
- Digital analytics and data-driven decision-making.
- Understanding of responsive web design, mobile app development (iOS & Android), and API integrations
- Strong understanding of UX and customer journey mapping.
- Skilled in using agile delivery tools such as Jira, Confluence, Azure DevOps, or similar
- MS Project or equivalent scheduling tools.
Job Accountabilities
- Project Delivery Management
- Stakeholder Engagement & Communication
- Digital Product Delivery
Continuous Improvement & Reporting
Professional/Regulatory/Certification Requirements:
- Recognised project management qualification (e.g., PRINCE2 Practitioner, PMP).
- Agile methodology certification (Scrum Master , Release Train Engineer, Product Owner) preferred.
- ITIL Foundation (for service delivery alignment) is an advantage.
Key Skills
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