Job Title - HR Services Analyst

Duration - 9months

Location- Toronto Canada

Qualifications

Solid HR Generalist experience (or similar role) is required, with a strong understanding of performance management, disciplinary processes, grievances management and employee relations

Experience in working in an international or global business organization is helpful.

Adaptable, flexible, pragmatic, and outcome-focused with the motivation to work in a fast-paced and high-reaching business unit.

Ability and drive to take initiative and ownership of projects and tasks

Fluency in business English is essential, additional languages are a plus

Responsibilities

Lifecycle support

Provide expert care support for standard as well as sophisticated, sensitive scenarios

Advise and coach managers through different channels (tickets, chat, calls) on processes, policy, programs and employee relations in line with our values

Understand end-to-end processes deeply and can easily assist in all steps of a multiple step process. Supports full region and global processes

Resolve atypical issues and is likely to act as a resource and escalation point to others, utilizing knowledge to find the best solution to the employee's or manager’s query

Partner with other HR teams and understand tradeoffs and when to escalate

React quickly to HR Systems updates and ensure data accuracy, engagement in system UAT

Provides standard reporting to HR stakeholders and line manager

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the Canada, Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

Dexian will on request provide accommodation for disabilities to support your participation in all aspects of Recruitment, Assessment and selection process