AMZ Bees Agency
Junior Technical Support Engineer (Amazon)
AMZ Bees AgencyLithuania15 days ago
Full-timeInformation Technology

Introduction


AMZ Bees is a high growth business with a close team of highly motivated specialists with a common mission. We provide full-service Amazon account management to busy e-commerce entrepreneurs. We take care of the e-commerce health of their organizations. They take care of other important aspects of their business and life.


Due to significant demand, we are anticipating exponential growth for the next few years and need to grow the team. We are hiring Technical Support Engineers who know their way around Amazon Seller Central and are ready to help scale brands.


Key Responsibilities

๐ŸŸ  Create and edit Amazon product listings.

๐ŸŸ  Communicate with Amazon support in English โ€” both written and spoken.

๐ŸŸ  Open and track support cases with Amazon Seller/Brand Support and follow up until resolution.

๐ŸŸ  Troubleshoot and correct catalog issues using MS Excel.

๐ŸŸ  Use Excel-based bulk upload templates (flat files) to create, update, or fix product data across multiple SKUs.

๐ŸŸ  Perform other related tasks to support the technical account operations.


Requirements

๐ŸŸ  Proactive and Dedicated: Youโ€™re proactive and dedicated to your projects, far beyond the typical clock-in-clock-out mindset.

๐ŸŸ  Ability to communicate effectively in both English and Lithuanian, written and spoken, to convey ideas and collaborate with the team.

๐ŸŸ  Strong ability to absorb new information quickly.

๐ŸŸ  Detail-oriented and responsible approach to work.

๐ŸŸ  Proficiency with MS Excel.

๐ŸŸ  Strong logical thinking and problem-solving โ€“ important when navigating Amazonโ€™s backend and resolving catalog issues.

๐ŸŸ  Ability to work independently and manage your own tasks.

๐ŸŸ  Team-oriented mindset.


Location:

This full-time position is based in our buzzing Vilnius office.


What We Offer:

๐ŸŸ  A vivid work environment with an energetic team.

๐ŸŸ  A hub to upskill yourself and hone your craft.

๐ŸŸ  A collaborative and inclusive atmosphere where your contributions are valued.

๐ŸŸ  The opportunity to work with multimillion-dollar brands and budgets.

๐ŸŸ  Encouraging leadership that will help you grow and navigate challenges.

๐ŸŸ  Flexible work hours - whether you're an early bird or a late starter, we trust you to manage your time.

๐ŸŸ  A well-equipped office environment designed to make your workday smoother - with game consoles, free snacks, and refreshments to keep your energy up.

๐ŸŸ  Free parking for a stress-free commute.

๐ŸŸ  Access to frequent training opportunities to keep your skills sharp and stay ahead of industry trends.


Salary

800 - 1500+ Eur/month Net

We donโ€™t cap salaries - your compensation grows along with your skills, performance, and responsibilities.


Ready to Join?

If this role excites you, don't hesitate to apply and become part of our dynamic team.

Key Skills

Ranked by relevance