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About The Role
We are seeking a highly motivated Project Manager to join our Operations & Customer Success team at Massive Bio. The ideal candidate will play a pivotal role in managing the clinical trial patient journey, driving cross-functional collaboration, and ensuring high-quality deliverables for our clients and partners. This position offers a unique opportunity to contribute to cutting-edge clinical trials in oncology and hematology while gaining international experience in a rapidly growing biotech environment.
Key Responsibilities
- Manage clinical trial programs end-to-end, including trial funnel management and patient acquisition channels
- Collaborate cross-functionally with Marketing, Provider Engagement, and Clinical Operations teams to optimize patient experience
- Prepare and maintain weekly/monthly reports to track client success metrics and project progress
- Oversee action item management, ensuring timely follow-up and completion of tasks arising from client meetings and sponsor requests
- Draft, update, and maintain regulatory letters, track patient status, and prepare client-facing presentation materials
- Ensure accurate documentation of trial facility details and updates in internal CRM and EMR systems
- Contribute to continuous improvement of operational workflows to enhance efficiency and client satisfaction
Education
- Bachelor’s degree from a top-tier university with strong academic achievement in one of the following majors:
- Medicine, Pharmacology, Molecular Biology & Genetics, Biology, Chemistry, Chemical Engineering
- Graduates in Business Administration/Management, Economics, Industrial Engineering, or Statistics are welcome if supported by a Master’s degree in Life Sciences with physiology and pharmacology knowledge
- Minimum 2 years of experience in an international pharmaceutical, healthcare, or biotechnology company, preferably in a Project Manager or Product Manager capacity
- Prior experience in CROs or clinical trial management is a significant asset
- Demonstrated experience with CRM tools (e.g., HubSpot, Salesforce)
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Essential understanding of human physiology; knowledge in oncology and/or hematology is a plus
- Fluency in English (C1.3 or above); additional languages are an advantage
- Knowledge of HIPAA and GDPR compliance is a plus
- Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment
- No travel restrictions
- Exposure to cutting-edge clinical trials in oncology and hematology
- An opportunity to grow within a fast-paced international biotechnology company
- Collaborative environment with a mission-driven culture focused on patient access to innovative therapies
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Key Skills
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