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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?As a Product Designer at American Express you will share a critical role in ensuring American Express remains “The Most Respected Service Brand in the World.” It is the responsibility of the Product Designer to leverage best practices and design thinking processes to help drive best-in-class digital experiences that adhere to accessibility and brand standards including, but not limited to:
Leading experience design projects across markets
- Transforming ideas and business opportunities across our acquisition experiences
- Working closely with teams of researchers, product and developers to bring creative vision and alignment that will translate to desirable outcomes for our users in mobile, tablet and desktop environments.
- Enterprise level design: Creating assets such as hi-fidelity prototypes, wireframes, information architecture diagrams, mental models, personae’s, usability testing stimulus, and user journey maps.
- Self-motivated, effective communicator: Being a passionate advocate for the user and incorporate customer insights and principles throughout the creative process.
- 3+ years of Visual and UX/Interaction design or product design experience in creating enterprise level consumer facing digital products, or a similar role
- Strong portfolio with case studies displaying a balance and breadth of visual + UX Design knowledge, while demonstrating use of current industry tools, trends, and outcomes
- Expert knowledge of design tool Figma
- Must have foundational training in HCI, visual or graphic/web design, coupled with proven experience and skills using user-centered design methods and best practices
- Must be a self-starter, who can effectively manage their time between multiple projects, follow directions and deliver from start to finish
- Demonstrated ability to implement basic UI components, with a solid understanding of current and emerging capabilities and limitations of HTML, CSS, and JavaScript. Able to deliver results both independently and as part of a collaborative team.
- Proactive, strong communicator who is comfortable with documentation, organization, oral/written communication, interpersonal, and presentation skills.
- Positive and open attitude with a good sense of humor
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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