Role Background

The project managers are part of the Delivery Management practice within the Professional Services organisation. The key objectives of this team are:

• Ensuring successful & consistent delivery of FICO Software/solutions to customers in every industry.
• Effectively manage commercials by securing committed revenue & maintain healthy margins.
• Effective change management to secure additional revenue for the organization.

As a Project Manager within our Professional Services team, you will play a key role in the growth of our Services practice, help implement best practice and new methodologies, and help our organization to deliver projects as per agreed scope, schedule & budget ensuring higher revenue & maintain healthy margins for the organization.

Our Project Managers manages a diverse portfolio of customers and projects that will vary in size, complexity, industry domain, and use-case in general across their entire.

Responsibilities

• Successful project implementation by using project management best practices & methodologies.
• Manage a project team of functional and technical consultants (internal & external)
• Good understanding of FICO products to be able to converse with the client in a knowledgeable and confident manner.
• Build trusted client relationships throughout the project lifecycle.
• Interpret different commercial and contractual terms and manage the project as per agreed terms & conditions of the contract.
• Support Country Services leaders, Practice Leads and Sales teams on pre- sales activity and proposals (incl. Statements of Work approvals/ Project Management estimates)
• Adhere to PMO Governance & Project Reporting using Project management tools.

Experience & Qualification

• Overall 15+ years of working experience.
• 8+ years of effective Project Manager experience.
• Worked in a reputable Bank, System Integrators (SI), Product Company (like FICO) and/or Software Organizations.
• Software implementation experience in Project Management/Technical Delivery Management.
• Should have delivered end-2-end large / medium software projects using Waterfall & Agile Methodology
• Good understanding of Risk, Fraud , Originations , Customer Onboarding domains.
• Experience in delivering software solutions in Loan Originations, Fraud, Decisioning, Customer Management.
• Experience in delivering Cloud based implementations & On-Perm solutions.
• Bachelor’s degree or higher or equivalent work experience
• PMP or equivalent project management certifications like Scrum Master, SAFe.
• Willing to travel (20-30%).

Desired Skills

• Track record of owning and carrying out projects from start to finish with a strong prioritization and time management.
• Strong communication skills and the ability to work well with internal & external teams and varying levels of management.
• Proficient in written and spoken English & Hindi, Marathi(optional)
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously.
• Ability to independently drive projects through to completion.
• Highly collaborative approach to build, manage and motivate project teams spread across Geographies, Department and Organizations (Clients and Partners)