System Engineer

Responsibilities:

• Monitor health, performance, and availability of ESB infrastructure and services, proactively identifying and resolving issues.
• Provide support and maintenance of IBM App Connect Enterprise (ACE), IBM Transformation Extender (ITX), IBM MQ Series, and WSO2 Micro-Integrator on Linux.
• Perform middleware patching, upgrades, and participate in failover and disaster recovery tests.
• Automate manual processes using Ansible and Azure DevOps pipelines.
• Troubleshoot, perform root-cause analysis, and resolve production issues with ESB services.
• Document integration solution design, configuration, and deployment procedures, including user guides and technical documentation.
• Raise and coordinate resolution of issues with middleware provider support teams.

Required Skills & Knowledge:

• Strong experience with IBM AppConnect Enterprise (ACE) and IBM MQ.
• Proficiency in troubleshooting and investigation tools: scripting (Bash, Python), web service testing tools (SOAP UI, Postman).
• Hands-on experience with DevOps tools such as Git, Jira, Azure DevOps, and log aggregators like Splunk or ELK.
• Programming knowledge in Java.

Nice to Have:

• Experience with IBM Transformation Extender (ITX).
• Understanding of SWIFT message processing (MT & MX formats).
• Development of data transformations (ACE transformation capabilities, XSLT, eSQL).
• Building message flows (MQ, SFTP, SOAP, REST) using IBM ACE.
• Knowledge of authentication/authorization protocols and SQL.