About the Company

Our client is a leading provider of Cloud Contact Center as a Service (CCaaS) solutions, empowering businesses with cutting-edge customer engagement tools. The company is pioneering the integration of advanced AI features to enhance real-time communication capabilities. It is also expanding its solution into an Agentic AI Platform that will include a dedicated Quality Management module.

We are building a dedicated development team in Cluj for this project and have just started the recruitment process for this new team.

Position Overview

The Lead ASP.NET Developer will play a pivotal role in designing and implementing AI-driven features within the Agentic CCaaS platform and will be part of the new development team building the Quality Management module. The role involves leveraging Azure’s AI services and tools to deliver seamless and intelligent real-time communication solutions. It requires a solid background in backend development and strong expertise in Azure technologies to build scalable, efficient, and secure systems.

Required Skills and Experience

6+ years of experience in backend development, primarily with .NET technologies.

Technical skills:

Main focus:

• C#
• ASP.NET Core
• EF Core
• REST
• Azure

Nice to have:

• WebSocket
• WebRTC, SIP, and RTP protocols

Databases:

• SQL
• MongoDB
• Azure CosmosDB
• Azure Storage

AI SaaS:

• LLMs
• Vector databases
• OAuth 2.0

Soft Skills:

• Strong analytical skills and the ability to design AI-driven solutions for complex business challenges
• Excellent communication and teamwork abilities to collaborate with frontend, data science, and product teams
• Proactive problem-solving skills with a focus on scalability and performance

Preferred Qualifications:

• Familiarity with Azure SaaS products and how to use them to enhance security and performance
• Experience with Azure DevOps, CI/CD pipelines, infrastructure as code, and deployment automation
• Knowledge of containers (Docker, Kubernetes) for deploying scalable backend services
• Understanding of serverless solutions on Azure, including Azure Functions and Logic Apps

What’s Offered:

• The opportunity to work on cutting-edge AI integration projects
• Access to ongoing professional development and Azure certification programs
• A clean codebase and best practices
• Continuous learning opportunities around cloud services and practical AI applications