Human Resources Coordinator (Temporary Contract)
IntouchCXCanada14 days ago
Full-timeHuman Resources
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About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs
About The Job
We are changing the way people think about customer care, and we need your help!
We’re looking for a Human Resources Coordinator who will act as a bridge between our employees and our HR Management Team. This role will address issues raised by current employees and new-hires, while organizing orientations and coordinating other HR functions such as training and development. This role will also focus on ensuring that HR processes and documentation are meeting legislative requirements.
As Human Resources Coordinator, You Will…
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
Benefits of Working as a Human Resources Coordinator…
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs
About The Job
We are changing the way people think about customer care, and we need your help!
We’re looking for a Human Resources Coordinator who will act as a bridge between our employees and our HR Management Team. This role will address issues raised by current employees and new-hires, while organizing orientations and coordinating other HR functions such as training and development. This role will also focus on ensuring that HR processes and documentation are meeting legislative requirements.
As Human Resources Coordinator, You Will…
- Prepare orientation electronic new-hire packages
- Maintain records and overall integrity of employee record filing systems, ensuring privacy and confidentiality standards are met
- Ensure HR processes meet legislative requirements
- Verify completion of all new hire documentation, follow-up with employees and ensure that proper documentation is received
- Ensure all background security checks are completed and report or escalate results accordingly
- Respond to HR communications
- Maintain HR spreadsheets and databases ensuring information is accurate and monitored regularly
- Work collaboratively with various departments and all levels of employees
- Perform administrative aspects
- Some post-secondary education or completion of post-secondary schooling (preferred)
- At least 2 years of HR experience
- Ability to learn a variety of software programs
- Strong analytical, problem solving and decision making skills
- Ability to multitask and self-manage your work day
- Extensive people skills with the ability to interact with employees at all levels with diverse backgrounds
- Ability to establish and enforce organization standards
- Ability to adhere to all organizational policies and procedures
- Ability to plan and monitor for results
- Ability to maintain good attendance and punctuality
- Prior working knowledge of Dayforce HRIS.
- Prior working knowledge in Google and Microsoft software (required)
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
Benefits of Working as a Human Resources Coordinator…
- Industry-leading medical, vision, and dental benefit plans + paid time off benefits
- Amazing career growth opportunities
Key Skills
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