Junior IT Project Manager — Technology Programmes | Ultima

Location: Birmingham (Hybrid — 3 days onsite, 2 days remote)

Type: Permanent, Full-time

Salary: Competitive + benefits

🚀 Kickstart your project management career with Ultima. We’re hiring a Junior Project Manager in Birmingham (hybrid) to support the Windows 11 rollout, Group Network Upgrades, and Ultima’s technology programmes. Get hands-on experience, mentorship, and a clear path to progression.

About Ultima

Ultima delivers strategic, business-critical technology programmes that help organisations operate more securely and efficiently. We value curiosity, collaboration, and continuous learning — if you want to grow into a confident delivery professional while working on high-impact initiatives, this is the role for you.

Role overview

We are looking for a proactive and highly organised Junior Project Manager to support delivery across three priority technology initiatives: Microsoft EoL (Windows 11 rollout), Group Network Upgrades, and wider Ultima programmes. You will work closely with Project and Programme Managers, technical teams, suppliers, and business stakeholders, providing day-to-day coordination, status reporting, and stakeholder communications to keep workstreams moving smoothly.

What you’ll do

Microsoft EoL (Windows 11 rollout)

• Maintain and update detailed rollout plans, resource trackers and schedules.
• Coordinate deployment windows with suppliers and business users.
• Track dependencies, risks and actions; escalate to the Project Manager when needed.
• Collaborate with Communications to prepare rollout emails, FAQs and user guidance.
• Help run user clinics and adoption sessions; provide multi-channel user support (email/chat/calls).
• Maintain defect and issue trackers; assist with triage and status reporting.
• Produce weekly progress reports and dashboards; track deployment KPIs (success rate, user satisfaction, resolution time).

Group Network Upgrades

• Track upgrade activities across multiple sites and maintain a central programme tracker.
• Coordinate with IT, Facilities and suppliers for access, installations and SLAs.
• Log and monitor issues/risks and support escalation processes.
• Assist with user impact communications and change notices.

Ultima Programmes

• Support Project and Programme Managers with planning, rollouts and cross-workstream coordination.
• Help track dependencies, resource allocations and delivery timelines.
• Maintain issue logs and support testing cycles and feedback collection.
• Produce regular status updates and help prepare programme reports.

General day-to-day

• Facilitate meetings, take minutes and maintain action logs.
• Keep project documentation up to date: RAID logs, trackers, dashboards and knowledge base articles.
• Act as a primary point of contact for suppliers and third parties on assigned tasks.
• Support CAB submissions and follow CAB outcome actions where applicable.

Skills & experience

Essential

• Experience in a Project Manager/ Junior Project Manager or similar role
• Strong organisational skills and attention to detail.
• Clear written and verbal communicator; comfortable liaising with technical and non-technical stakeholders.
• Experience using Microsoft Office, Teams and at least one project tracking tool (Planner, Jira, MS Project or similar).
• Ability to manage multiple priorities and keep stakeholders informed.

Desirable

• Experience in IT infrastructure or software deployment projects (migrations, rollouts, network upgrades).
• Familiarity with CAB/change management processes.
• Basic understanding of Windows migrations and networking concepts.
• Certifications or training in project delivery (e.g., PRINCE2 Foundation, APM Intro, Agile Foundation).

Personal attributes

• Detail-oriented and proactive — you spot issues early and act on them.
• Collaborative and team-focused — you support colleagues and suppliers to get things done.
• Calm under pressure and adaptable to shifting priorities.
• Curious and eager to learn technical subjects quickly.
• Strong problem-solving and critical-thinking ability.

What success looks like (first 6 months)

• Accurate, up-to-date rollout and programme trackers for all three initiatives.
• Improved stakeholder confidence through timely, clear communications and weekly reports.
• Low outstanding defect backlog for assigned streams and timely escalation of high-risk items.
• Active participation in user clinics and evidence of user feedback captured and actioned.

Why join Ultima

• Structured coaching and a clear development path from Junior Project Manager to Project Manager.
• Real responsibility on high-visibility, high-impact programmes.
• Competitive benefits package and flexible hybrid working in Birmingham.
• A supportive team culture that invests in your growth.