The Senior Business Analyst (SBA) plays a pivotal role at the intersection of client engagement, business process analysis, and solution delivery. Acting as a trusted advisor, the SBA ensures that complex business requirements are translated into scalable, practical, and technically feasible solutions. This role is both client-facing and hands-on, combining strong business analysis methodology with a deep understanding of financial services operations and enabling technologies.

The SBA engages directly with clients in the fund services, depositary, ManCo, and AIFM sectors to understand their business operations and challenges. They translate these into actionable specifications for internal product, development, and delivery teams, ensuring solutions meet both business and regulatory requirements.

Here's the rundown of what you'll be owning:

• Lead client workshops, discovery sessions, and design discussions to capture business requirements, processes, and pain points.
• Translate client requirements into functional and technical specifications, ensuring clarity and scalability.
• Collaborate with Solution Engineers, DevOps, Production Support, and Quality Engineering to design solutions leveraging ETL, APIs, NiFi, CIB Seven, FusionExport (data model, processes, dashboards)
• Map, challenge, and optimise client processes to improve efficiency, transparency, and regulatory compliance.
• Support pre-sales and business development by preparing tailored demos, technical deep dives, and solution walk-throughs.
• Provide structured documentation, including process models, user stories, acceptance criteria, and business rules.
• Balance client-specific needs with Governance.com’s standard data and process model.
• Act as a subject matter expert for industry practices in fund management, depositary, and ManCo operations.
• Support testing, validation, and user adoption activities, ensuring smooth implementation and transition.
• Contribute to the evolution of the product by identifying trends, opportunities for standardisation, and emerging client needs.

Here's the scoop on what we're looking for in your skillset:

• 7+ years of experience in business analysis, professional services, or solution delivery roles within SaaS, fintech, or financial services environments.
• Strong understanding of asset management operations (fund services, depositary, ManCos, AIFMs).
• Good understanding of project management methodologies.
• Proven track record in leading client-facing workshops and translating business requirements into solution designs.
• Experience with data integration (ETL, APIs, NiFi), reporting tools (FusionExport, dashboards), and process automation (Camunda, CIB7).
• Structured thinker with strong analytical and problem-solving capabilities.
• Excellent communicator, able to explain technical concepts in business-friendly language and facilitate cross-functional workshops and client sessions.
• Adaptable, curious, and comfortable in fast-paced, iterative delivery environments.
• Collaborative team player who can balance competing priorities and stakeholder needs.
• Proficiency with collaboration and delivery tools (e.g., JIRA, Confluence, MS Teams).
• Experience working with Agile delivery methodologies.
• Familiarity with data analytics tools (e.g., Power BI), automation, and orchestration platforms.
• Hands-on experience with Python and large language models (LLMs) for data transformation, automation, and client-facing prototypes is a plus.

Company overview:

At Governance.com, our mission is to simplify governance and control for asset management professionals through innovative technology and data-driven solutions.

As organisations in the alternative investment fund industry grow and expand across jurisdictions, they face increasing complexity, from fragmented data to evolving compliance requirements and inefficient manual processes. That’s where we come in.

Our enterprise-ready platform is built specifically for the complex needs of financial institutions. We help our clients connect and unify data, automate workflows, and generate insights that drive strategic decisions. By acting as a central hub in their digital ecosystem, Governance.com ensures seamless integration across systems, enhanced oversight, and a more efficient client experience.

As part of our team, you’ll contribute to a solution that provides a single source of truth for asset managers, enabling smarter decision-making, greater transparency, and scalable operations. Backed by deep industry expertise and strong client relationships, we’re proud to be a trusted partner to financial institutions navigating an ever-changing landscape.

If you're excited by the idea of simplifying complexity, building smart systems, and working at the intersection of finance and technology, you’ll feel right at home here.

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At Governance.com we embrace diversity and aim to create an environment where everyone feels valued and respected. We embrace diversity and welcome everyone, regardless of their background, and believe that diverse perspectives lead to innovation and success.