About HSI Skillko

Skillko, part of HSI, is revolutionising workplace safety and compliance through AI-powered training and workforce solutions. Our platform eliminates up to 90% of manual work in training processes for construction, utilities, and other high-compliance industries. We're scaling fast across EMEA and are building a team passionate about transforming how organisations manage safety, skills, and compliance.

The Role

We are seeking a Product Designer to join our growing team—though the title may also align with Product Owner or Business Analyst, depending on your background. This role is critical to shaping how we translate customer needs into scalable product solutions.

You'll partner closely with our Product Manager to gather requirements, define solutions, and ensure our development team has the clarity they need to deliver. Unlike traditional "design" roles focused solely on UX/UI, this position is about designing product solutions end-to-end: from scoping and documentation to testing, iteration, and integration.

This is a great fit if you're detail-oriented, confident with customers, and thrive in a dynamic, startup-like environment.

Location: Remote - Candidate must be based in Ireland or UK

Key Responsibilities:

• Conduct research on customer use cases and analyse industry trends to inform product and solution design.
• Attend customer kickoff and scoping meetings, especially with small-to-mid market clients.
• Produce clear scope documents and develop proof-of-concepts to validate feasibility.
• Translate requirements into developer-ready specifications (user stories, acceptance criteria, documentation).
• Design and configure scalable, reusable solutions within Skillko's products.
• Act as a bridge between customers, product, and development teams — ensuring clarity, alignment, and reduced rework.
• Test and validate solutions to ensure functionality, performance, and quality before release.
• Identify issues early, present alternatives, and manage a prioritised backlog of enhancements and user feedback.
• Create and maintain comprehensive documentation (installation guides, user guides, technical specifications).
• Collaborate cross-functionally with Product, Sales, Customer Support, Implementation, and Marketing.
• Support and implement integrations with third-party technology partners.
• Stay current with best practices, advancements in SaaS, and AI in product development — proactively seeking ways to improve processes and solutions.

• Must-Have Skills & Experience
• 2-4 years' experience as a Product Owner, Business Analyst, or similar hybrid role.
• Strong experience in requirements gathering and definition.
• Customer-facing experience: able to extract needs, set expectations, and confidently represent product capabilities.
• Clear understanding of the distinction between requirements vs. solutions.
• Strong written and verbal communication skills.
• Comfortable in a startup-like environment with fast-moving, less-structured processes.
• Collaborative, open to feedback, and not defensive when solutions are challenged.
• Nice-to-Have Skills
• Technical aptitude (e.g., databases, infrastructure basics, or SaaS product development exposure).
• Experience in SaaS or product-based organisations.
• Familiarity with Agile methodologies.
• Exposure to AI in product development.
• Knowledge of compliance, EHS, or training sectors.

• Be part of a high-growth SaaS company redefining safety and compliance training across EMEA.
• Direct mentorship from a hands-on Product Manager who invests in your development.
• Grow your skills in AI, product management frameworks, and scalable solution design.
• Shape processes in a startup-like team where your impact is highly visible.
• Long-term career progression: opportunity to expand into broader product ownership.