Job Summary
We are looking for a DevOps Application Support Engineer to provide end-to-end support for business-critical applications in a DevOps/Cloud environment. The role involves monitoring, troubleshooting, automating operational tasks, and collaborating with development and infrastructure teams to ensure high availability, scalability, and performance of applications.
Key Responsibilities
- Provide L2/L3 application support for production, staging, and development environments.
- Monitor application performance, availability, and reliability using observability tools.
- Troubleshoot and resolve incidents, perform root cause analysis (RCA), and provide permanent fixes.
- Automate repetitive support tasks using scripting and DevOps tools.
- Collaborate with developers, QA, and operations to ensure smooth deployment and releases.
- Maintain and improve CI/CD pipelines for faster and reliable deployments.
- Support cloud-hosted applications (AWS/Azure/GCP) including scaling, patching, and upgrades.
- Maintain proper documentation, runbooks, and knowledge base articles.
- Participate in on-call rotation and ensure SLA adherence for incident response.
- Implement best practices for monitoring, logging, and alerting.
Required Skills & Qualifications
- Strong experience in DevOps tools (Jenkins, GitLab CI/CD, Azure DevOps, or similar).
- Hands-on experience in Linux/Unix administration and scripting (Shell, Python, PowerShell).
- Good knowledge of cloud platforms (AWS, Azure, GCP) and related services.
- Familiarity with containers & orchestration (Docker, Kubernetes, OpenShift).
- Experience with monitoring & logging tools (Prometheus, Grafana, ELK/EFK stack, Splunk, AppDynamics, Datadog, etc.).
- Strong troubleshooting skills for application, middleware, and database layers.
- Understanding of networking basics (DNS, Load Balancers, Firewalls, SSL/TLS, etc.).
- Knowledge of incident, change, and problem management processes (ITIL framework).
Good to Have
- Exposure to infrastructure-as-code (Terraform, Ansible, CloudFormation).
- Knowledge of database administration/support (Oracle, MySQL, PostgreSQL, MongoDB).
- Experience supporting microservices-based applications.
- Familiarity with service management tools (ServiceNow, Jira, Remedy).
Key Skills
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- Posted
- Sep 12, 2025
- Type
- Contract
- Level
- Mid-Senior
- Location
- Romania
- Company
- Ampstek
Industries
Categories
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3 roles aligned with this opportunity
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