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We seek a Service Design Senior-Level who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.
What will help you succeed:
- Fluent English (B2 - Upper Intermediate).
- Experience in the development of digital products and omnichannel experiences with Agile methods, and knowledge in user centered design practices and Design Thinking.
- Knowledge of qualitative and quantitative research methodologies and tools (e.g. contextual and stakeholder interviews, ethnographic research, shadowing).
- Critical and analytical thinking and creative problem solving skills.
- Experience with service mapping and strategic proposal techniques (e.g. service blueprints, Business Model Canvas, Service and Product value proposition definition and concept design).
- Skills to communicate and present work results to clients, share concepts with a group, and manage day-to-day communications.
- Skills in designing and moderating workshops.
- Ability to create storyboards, flowcharts, wireframes, prototypes, is a plus!
Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.
We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide.
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