Senior People Operations Specialist (remote - Poland)
PrintfulPoland12 days ago
Full-timeRemote FriendlyHuman Resources
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In November 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands, a unique and special challenge. To learn more about the merger, check out our blog post.
About Us
Both Printify and Printful are pioneering production-on-demand companies and platforms established in Latvia but with a global customer base.
Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe.
Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV.
Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.
About The Role
The Senior People Operations Specialist plays a critical role in driving operational excellence across global HR processes. This role serves as a subject matter expert in employee lifecycle operations, HR systems (Workday), and compliance, ensuring seamless, compliant, and high-quality support to employees and leaders. The Senior Specialist contributes to continuous improvement initiatives, process optimization, and knowledge sharing across regions and teams.
Key Responsibilities
HRIS & Lifecycle Management:
Education & Experience:
If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.
Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!
Printful Poland Sp. z o.o. (KRS 0000902842)
About Us
Both Printify and Printful are pioneering production-on-demand companies and platforms established in Latvia but with a global customer base.
Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe.
Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV.
Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.
About The Role
The Senior People Operations Specialist plays a critical role in driving operational excellence across global HR processes. This role serves as a subject matter expert in employee lifecycle operations, HR systems (Workday), and compliance, ensuring seamless, compliant, and high-quality support to employees and leaders. The Senior Specialist contributes to continuous improvement initiatives, process optimization, and knowledge sharing across regions and teams.
Key Responsibilities
HRIS & Lifecycle Management:
- Own and execute complex HR transactions (Hire, Change Job, Terminate, Mass Actions) within Workday, ensuring data integrity, compliance, and adherence to internal controls.
- Act as a key liaison with HRIS teams to troubleshoot, test, and implement enhancements or configuration changes.
- Support HR reporting, dashboards, and audits with accurate and timely data inputs.
- Develop, document, and continuously improve global and local HR processes aligned with best practices and company standards.
- Provide training and guidance to junior team members or HR coordinators on HRIS processes, documentation practices, and compliance.
- Prepare, review, and manage complex employee documentation (e.g., international assignments, mobility letters, restructurings) with legal and policy compliance.
- Ensure documentation and digital archiving meet data privacy, local legal, and internal audit requirements across jurisdictions.
- Serve as an escalation point for complex employee or manager queries related to compensation, benefits, and HR policies.
- Maintain case records in ticketing systems, ensuring service-level agreements (SLAs) and employee experience standards are met.
- Collaborate with Legal, Payroll, Finance, IT, and Compliance teams on cross-functional projects and recurring processes (e.g., audits, data reconciliations, onboarding flows).
- Support organizational changes such as entity set-up, integrations, and policy roll-outs by providing People Ops expertise.
- Identify areas for improvement and automation across HR operations; lead or support improvement initiatives in partnership with HR Tech or Process Excellence teams.
- Contribute to knowledge management by creating and updating internal documentation, SOPs, and employee self-service content.
Education & Experience:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 4–6 years of experience in HR operations or people administration, ideally in a multinational, fast-paced environment.
- Hands-on experience with Workday or another enterprise-level HRIS (required).
- Experience with EOR platforms (e.g., Deel, Rippling, Oyster HR).
- Advanced knowledge of HR operations, employee lifecycle, and regulatory requirements.
- Strong proficiency in document management, HR process mapping, and data reporting.
- Familiarity with ticketing systems (e.g., Jira, ServiceNow) and workflow tools.
- Strong command of Google Workspace (Docs, Sheets, Slides); ability to build reports, trackers, or templates for process monitoring.
- High attention to detail and data accuracy.
- Strong problem-solving and critical-thinking skills.
- Ability to handle sensitive matters with discretion and professionalism.
- Capable of working independently and managing priorities in a high-volume environment.
- Strong interpersonal and stakeholder management skills.
- Fluency in English (written and spoken); additional language(s) are a plus.
- Knowledge of European labor law, GDPR, and compliance standards preferred.
- Continuous improvement or Lean Six Sigma experience (a plus).
- Be part of a friendly, inclusive, and global team
- An opportunity to work remotely
- Flexible working hours (start your day as late as 11 AM)
- Private health insurance
- 2 extra paid days off to focus on your mental or physical well-being
- 1 extra paid day off to celebrate a Birthday or any other celebration of your choice
- Learning Budget to support your professional development.
- Access to mentorship, internal meetups, and hackathons, both on-site and online
- Design and order your own merch using our platforms with an employee discount
- Exciting team-building events and parties you’ll never forget!
If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.
Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!
Printful Poland Sp. z o.o. (KRS 0000902842)
Key Skills
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