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Omantel

Proficient AI COE

Omantel
Oman · Full-time · Not Applicable

Role Purpose

To manage and governing discovery, delivery, and governance of enterprise AI across the organization, ensuring AI initiatives are business-outcome driven, responsibly governed, secure, and successfully adopted at scale. The role spans use‑case portfolio management, solution incubation, MLOps/LLMOps, and value realization through measurable KPIs.

Position Information

Title: Proficient, AI (COE)

  • Unit: Strategy and Innovation
  • Division: Center of Excellence
  • Location: Muscat
  • Grade:
  • Proficient: P5
  • Minimum role requirements:
  • Qualifications: Bachelor’s degree in Computer Science, Engineering, Data Science, or related field; advanced degree preferred. Certifications in cloud AI/ML (e.g., Azure AI Engineer, AWS Machine Learning, Google Professional ML Engineer) and Responsible AI are a plus.
  • Experience:
    • Proficient: A minimum of 7 years’ experience
Key Accountabilities

  • Drive discovery and prioritization of AI/ML use cases aligned to business value and strategic goals.
  • Govern intake, triage, and planning of AI initiatives with clear ROI and benefit tracking.
  • Conduct research on emerging AI technologies, including GenAI, RAG, vector search, and evaluation frameworks, to guide practical adoption.
  • Translate business problems into AI solution designs, ensuring data readiness and ethical considerations.
  • Lead PoCs with defined success criteria and scale successful pilots into production using MLOps/LLMOps practices.
  • Partner with business units to embed AI into processes and ensure adoption through enablement and change management.
  • Identify opportunities for AI-driven optimization, such as predictive analytics and generative solutions for knowledge work.
  • Develop reusable AI components, prompt libraries, and playbooks to accelerate delivery.
  • Monitor AI solution adoption using telemetry and feedback loops; continuously improve post-deployment.
  • Implement model observability, including drift detection, hallucination monitoring, latency, and cost metrics.
  • Maintain a value ledger with KPIs and FinOps metrics to measure business impact and cost efficiency.
  • Facilitate governance ceremonies for intake, risk reviews, and value realization checkpoints.
  • Conduct lifecycle reviews, bias testing, and Responsible AI audits for deployed models.
  • Establish CI/CD pipelines for models, feature stores, and automated evaluation workflows.
  • Enforce Responsible AI principles, privacy by design, and prompt/content safety for GenAI solutions.
  • Manage incident response for AI pipelines, including rollback and root cause analysis.
  • Design observability dashboards covering model quality, adoption, cost, and compliance metrics.
  • Build AI productization business cases with TCO, compliance costs, and time-to-value considerations.
  • Promote AI literacy, safe usage, and Responsible AI practices across the organization.

Key Skills

Ranked by relevance

ai incident response machine learning cloud cicd aws
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Posted
Sep 11, 2025
Type
Full-time
Level
Not Applicable
Location
Muscat
Company
Omantel

Industries

Telecommunications

Categories

Other

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