BLAZE®
Product Manager – Integrated Payments
BLAZE®Canada9 days ago
Full-timeRemote FriendlyProduct Management, Marketing
Location: Remote

Department: Product

About The Role

We are seeking a Product Manager to lead the development of world-class integrated payments products. This individual will play a critical role in translating complex business requirements into actionable technical solutions, ensuring our payments offerings deliver measurable value to both our customers and our internal teams.

This is a highly cross-functional position requiring collaboration with Product, Engineering, Payments Operations, Customer Support, and external partners. The ideal candidate will be equally comfortable in a customer-facing meeting, a technical deep-dive with engineers, or delivering a webinar to train internal teams.

Responsibilities

  • Interpret product strategy & execute the vision
  • Own the product lifecycle for integrated payments solutions, from concept to launch to iteration
  • Translate business requirements from the Payments department into clear, prioritized technical requirements
  • Drive roadmap planning and ensure alignment with company strategy
  • Take a role as a cross-functional leader in the company who ensures that all teams have what they need to succeed
  • Partner with Engineering to scope, design, and deliver scalable payment products
  • Collaborate with Customer Support and Operations to act as an Escalation Tier for troubleshooting, product improvements, & issue resolution
  • Work closely with Sales, Marketing, and Customer Success to ensure product-market fit and effective go-to-market strategies
  • Customer & Partner Engagement
  • Interact directly with customers and partners to gather feedback, troubleshoot issues, and validate solutions
  • Represent the product in customer-facing settings including webinars, trainings, and industry events
  • Act as the “voice of the customer” within the organization
  • Documentation & Communication
  • Produce high-quality product documentation, requirements specs, FAQs, and training materials
  • Deliver compelling internal and external presentations that explain both the what and the why behind our product strategy
  • Ask the right questions to uncover true business needs and technical constraints

Qualifications

  • Required
  • 2+ years of Product Management or related experience in SaaS, Fintech, or Payments
  • Proven ability to translate business requirements into technical deliverables
  • Strong interpersonal skills; able to build trust across teams and with external partners
  • Excellent written and verbal communication skills, with experience presenting to executives and customers
  • Demonstrated success managing complex, cross-functional projects
  • Familiarity with payment processing, integrated payments, or financial services
  • Preferred
  • Background in Payments, Fintech, or E-Commerce SaaS
  • Hands-on experience with payment gateways, processors, or PayFac models
  • Experience acting as a customer-facing subject matter expert or trainer
  • Technical fluency (APIs, integrations, data flows) with the ability to have informed conversations with engineers

Success in this Role

A successful Product Manager in this role will:

  • Deliver integrated payments products that are reliable, innovative, and market-leading
  • Build alignment across business and technical teams
  • Create clarity from complexity through excellent documentation, communication, and presentation skills
  • Represent the company with professionalism in customer and partner interactions
  • Consistently ask the “why” behind requirements, ensuring solutions meet true business needs

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