Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
Company Introduction
Finalto is a market leader in next-generation multi-channel trading software, systems, and liquidity services. Operating in a B2B capacity, we empower our global partner network with cutting-edge technology that ensures seamless management of trading platforms and customer relationships. At Finalto, we are redefining the global financial markets to achieve new heights.
Role description:
The Client Services team has various areas of responsibility, from monitoring and managing our large datacentre installations, setting up advanced solutions with our clients to maintaining relationship with designated clients and handling client queries on an ad hoc basis. This position is both technical and business focused and gives the candidate a great opportunity to learn and experience the full lifecycle of advanced global financial trading. The successful candidate will be given full product training.
Responsibilities:
- Support, monitor and operate our live trading platforms in a 24x5 team (Shift Based Rotation)
- Monitor and optimize our many B2B bank and client lines
- Configure and roll out technical solutions for clients
- Assist the sales team with developing business
- Setting up client’s accounts in various systems and according to client’s specifications
- Risk management (matching trades monitoring outside of normal working hours of the Operations department)
Qualifications:
- Experience and background within the financial services industry; in a FX/OTC product trading support role or in a similar position
- High analytical skills
- Stamina, flexibility, hands-on and ability to work both independently and as a team player.
- Ability to work in a structured way with clients and the business unit
- Clear communicator, both written and verbal
- Ability to prioritise issues and workload
- To be client focused
- Proactive, self-motivated, quick learner and innovative
- Experience in FIX protocol and/or MT4/MT5 is highly advantageous
- General understanding of networking, Windows servers and application life cycle is a plus
Ready to apply?
Join Finalto and take your career to the next level!
Application takes less than 5 minutes