Hiring for: An emerging General Insurance business led by industry stalwarts and global investors

Role: Product Designer (UI/UX)

Experience: 3 to 8 years

Location: Vikhroli, Mumbai (5 Days Work from Office)

Reporting To: Design Lead

Salary: 18L to 35L based on fitment

Joining: Immediate to 30 days preferred

IMPORTANT - INTERVIEW PROCESS:

● STEP 1: Portfolio review: A link to your online portfolio must be included in your resume.

● STEP 2: Candidates THAT ARE SHORTLISTED will be required to showcase 1-2 in-depth case studies that demonstrate your ability to solve complex problems. Client wants to see your entire process:

• The problem you were solving and its importance.
• Your discovery process (research, insights).
• Your solution design (strategy, iterations).
• The execution (wireframes, prototypes, testing).
• The measurable impact and success criteria.

About Our Client

Our client is a new-age, digital-first insurance company built from the ground up with the customer at its core. Their mission is to make insurance simple, transparent, and even delightful. They are achieving this by building an AI-first technology stack that allows us to create hyper-personalized experiences, automate cumbersome processes, and provide proactive support to our customers when they need it most. They're not just selling policies; they're designing peace of mind for the modern Indian consumer.

About the Role

Seeking a visionary and hands-on Product Designer who is passionate about demystifying insurance for everyone. In this role, you will be instrumental in shaping our digital products, owning both the end-to-end user experience (UX) strategy and the final look and feel (UI).

This is a unique opportunity to design for a truly AI-first platform. You will be tasked with transforming complex insurance journeys—from purchase and policy management to claims processing—into intuitive, intelligent, and seamless digital experiences. You are a perfect fit if you thrive on simplifying complexity, can fluidly move between high-level strategy ("zooming out") and pixel-perfect detail ("zooming in"), and are excited by the challenge of designing novel interfaces for AI-driven features.

What You'll Do

● Own the End-to-End Design Process: Lead the design for our core digital experiences, from initial discovery and user research to final high-fidelity mockups and developer handoff.

● Design for AI and Data: Collaborate closely with data scientists and AI engineers to design intuitive interfaces for predictive models, personalized recommendations, and conversational AI, making advanced technology feel simple and accessible.

● Demystify Insurance: Translate complex insurance concepts, jargon, and processes into clear, simple, and trustworthy user flows, interfaces, and interactions.

● Conduct User-Centric Research: Plan and execute a variety of research methods (user interviews, data analysis, A/B tests) to gain deep insights into our customers' needs, fears, and motivations.

● Design, Prototype, and Iterate: Create tangible design artifacts, including journey maps, wireframes, interactive prototypes, and polished visual designs. Continuously iterate on your solutions based on user feedback and data.

● Build a World-Class UI: Craft visually stunning and highly functional user interfaces that establish and contribute to company's design system, ensuring a consistent and premium brand experience.

● Collaborate and Communicate: Work in a highly collaborative team with Product, Engineering, Marketing, and Underwriting. Clearly articulate your design rationale to a variety of stakeholders.

● Measure Impact: Define success criteria and partner with the product team to analyze the impact of your designs on customer satisfaction, conversion rates, and business goals.

Must have requirements:

● Experience: 3+ years of experience in a Product Design, UX, or UI/UX role. Experience in complex domains like FinTech, InsurTech, HealthTech, or other data-heavy industries is highly preferred.

● Holistic Skillset: Demonstrated mastery in both UX (user journeys, wireframing, research, prototyping) and UI (visual design, typography, interaction design, design systems).

● Tool Proficiency: Expertise in modern design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, etc.

● A Passion for Simplification: A genuine passion for translating complex systems into simple and elegant user experiences.

● Problem-Solving Mindset: You are a critical thinker who can dissect ambiguous problems and propose elegant, simple solutions. You're comfortable thinking on your feet.

● Collaborative Spirit: You are a team player who knows how to empower your colleagues to achieve the best outcomes and can effectively navigate cross-functional dynamics.

Nice to have:

● Direct experience designing for AI-powered products, chatbots, or conversational interfaces.

● Direct experience with different modalities of interaction with customers.

● Experience in the InsurTech or FinTech industry.

● A strong interest in data visualization and presenting complex data in an understandable way.

What Our Client Offers

● A competitive salary and benefits package, including comprehensive health insurance.

● A ground-floor opportunity to redefine an entire industry and shape the design culture at a fast-growing company.

● The chance to work with a cutting-edge, AI-first technology stack.

● A collaborative, transparent, and supportive work environment where your ideas have a direct impact.

● Opportunities for rapid professional growth and development.