Sr Engineer - Global Network Operations
Tata CommunicationsIndia11 days ago
Full-timeInformation Technology
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About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description
- The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
- Maintaining, administering, upgrading, and troubleshooting network tools and equipment
- Ensure SLA are achieved & work proactively to maintain the same.
- Perform live testing and handling the communication with customers
- SIP analysis required for end to end setup.
- Troubleshooting on customer problem tickets.
- Timely upgradation of all the tools used and their related documents like SOP
- s etc.
- Demonstration of problem-solving skills
- Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
- Knowledge of telecom network, operation systems
Key Skills
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