Role: Sr SRE (Application Support + Automation)

Location: Dublin, Ireland

Experience: 5-7 years

Salary: 55K – 60K EUR/ year

About the Role

· Plan, manage, and oversee all aspects of a Production Environment

· Define strategies for Application Performance Monitoring, Optimization in Prod environment

· Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.

· Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.

· Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.

· Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.

· Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.

· Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.

· Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

· Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.

· Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

· Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.

· Work with a global team spread across tech hubs in multiple geographies and time zones.

· Ability to share knowledge and explain processes and procedures to others.

· Share knowledge and mentor junior resources

· Able to perform on-call duties on a rotational basis.

· Occasional off hours work required.

· Candidate should have inclination for Training and should be good trainer and ready to mentor other

Requirements

Must Have

• L2 Application Support - Strong
• Linux
• SQL
• Monitoring Tool - Splunk/Dynatrace or Other
• Troubleshooting

Good to have

• Jenkins – Basic
• CI/CD - Basic
• Shell scripting – Basic
• ITIL/ITSM process