TOMORO COFFEE
Singapore Applied AI Solution Engineer
TOMORO COFFEESingapore8 days ago
Full-timeRemote FriendlyInformation Technology
About The Role

Applied AI solution engineers are expected to work in small teams of Tomoro and client engineers to design, build, and deploy AI applications, such as agents built around Large Language Models.

As your experience and expertise in the role grow, this may extend to leading these teams, owning solutions end-to-end, and advising clients in this space.

The typical applications we build use existing closed or open-source foundational models, potentially with some fine-tuning. We generally do not need to train our own foundational models from scratch.

Requirements

The examples describe the types of responsibilities AI solution engineers at Tomoro will have.

We do not expect every successful candidate to have experience in all of these areas. We encourage you to apply if the role excites you and you believe you can demonstrate a combination of the following capabilities.

AI Solution Development: Building AI-powered solutions, particularly those involving large language models with our client partners. You'll be hands-on and will own the design and build of such solutions.

Client Consultation and Communication: Regularly interacting with clients to understand their business challenges, goals, and requirements, and effectively communicating how AI solutions can address their needs.

Technical Problem-Solving: Solving complex technical problems that arise during the development and implementation of AI solutions. You'll also help bring some of these "tough problems" back to Tomoro R&D team and work with them to solve problems for the industry.

Technical Leadership: Providing technical guidance and leadership within the team, including mentoring junior engineers and contributing to team skill development.

Cross-Functional Collaboration: Working collaboratively with other teams within the company, including non-technical teams, to ensure an integrated approach to AI solution development and implementation.

Continuous Learning and Adaptation: Staying updated with the latest developments in AI, machine learning, and related technologies to continually enhance the quality of solutions offered.

Quality Assurance and Testing: Ensuring the reliability, effectiveness, and safety of AI solutions through rigorous testing and quality assurance practices.

Ethical Consideration and Compliance: Upholding and actively contributing to ethical standards in AI development, including considerations for data privacy, bias minimization, and regulatory compliance. Help expand our knowledge on this subject and help drive ethical ways to implement AI.

Client Training and Support: Assisting clients in understanding and effectively using AI solutions, and providing ongoing support and maintenance as needed.

Responsibilities

Strong hands-on experience of developing production-grade solutions involving:

  • Building Microservices (including scalable data pipelines using frameworks like Spark)
  • Data technologies (Python, SQL)
  • Large language models, fine-tuning (closed & open source, OpenAI API)
  • Solution design (mainly data applications using Python, SQL, and other allied tech stack)
  • Analytical problem solving

We are not restricted to the technologies we use to solve client challenges and are looking for people who are able to adapt to a new stack when needed.

Comfortable being client-facing Our business is helping other businesses transform with AI. We cannot do that by looking inwards. Our Technical team is not behind the scenes; it is very much the front of the house. We are proud of our technical expertise in this space, and it is primarily what our clients are buying. We need our technical staff to also be our client ambassadors, which includes:

  • Communication & translation: Excellent communication skills to effectively interact with clients, understand their needs, and explain complex AI concepts in an accessible manner
  • Business acumen: Understanding of business processes and how AI solutions can be used to improve efficiency, reduce costs, or create new opportunities

Adaptable and self-sufficient As a growing, fast-paced organisation, Tomoro offers significant opportunities for rapid growth for everyone in the team. In this stage of the business, we have limited capacity for handholding and need each team member to be able to operate independently and be flexible to work outside of their comfort zone.

Passionate and positive Tomoro exists because we believe we can drive transformative change with AI across entire industries. Everyone in the team needs to share the passion for AI technology and its power for good.

Creative and curious Staying at the forefront of the AI revolution requires everyone in the team to be aware of the latest developments in AI technology and innovating to find new ways to solve some of the hardest unsolved challenges in the industry. Pro-active self-learning and openness to new ideas are essential.

Ethical and responsible Our people are our greatest defense against the risks AI solutions can pose to individuals, organisations, and society. Everyone in our team needs to show awareness of ethical considerations in AI, such as data privacy, bias in AI models, and the societal impact of AI technologies.

Benefits

Annual salary range of $S100,000 - $S220,000 +

  • Share Options
  • Generous holiday entitlement
  • Private medical insurance
  • Wellness plan
  • Life Policy
  • Employee Assistance Programme
  • Pension
  • Access to global exclusive discount & savings platforms
  • And more!

Location

Hybrid working policy. Depending on the client and project requirements, you should remain flexible and willing to travel to client offices up to three days a week.

Key Skills

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