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We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
PetPlace, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy.
DevOps Manager / Technical Lead (Azure)
About The Role
We’re looking for a hybrid DevOps Manager / Technical Lead to guide our growing infrastructure and engineering operations. This role leans heavily toward technical leadership—remaining hands-on with architecture, automation, and cloud operations—while also mentoring and managing a small team. You’ll drive best practices, champion reliability, and help scale our systems in Microsoft Azure.
What You’ll Do
- Lead & Manage: Provide technical leadership and mentorship to DevOps engineers, while balancing people management responsibilities.
- Hands-On Contribution: Remain actively involved in designing, implementing, and troubleshooting Azure infrastructure and automation.
- Cloud Architecture: Architect scalable, secure, and cost-efficient solutions in Azure (networking, compute, storage, databases, monitoring).
- Automation & Tooling: Build CI/CD pipelines, infrastructure as code (Terraform, Bicep, or ARM), and automation frameworks.
- Reliability & Performance: Drive observability, incident response, monitoring, and SRE practices to ensure system resilience.
- Collaboration: Partner closely with software engineering teams to improve deployment workflows, release processes, and system reliability.
- Strategy: Define DevOps best practices and roadmap, helping align technical investments with business goals.
- Proven experience as a DevOps Lead, Tech Lead, or Manager, ideally in a fast-paced engineering environment.
- Strong hands-on expertise in Azure cloud services (AKS, App Services, Azure Functions, VNets, AAD, etc.).
- Deep experience with CI/CD pipelines (Azure DevOps, GitHub Actions, or similar).
- Proficiency in Infrastructure as Code (Terraform, Bicep, or ARM templates).
- Knowledge of containers & orchestration (Docker, Kubernetes).
- Familiarity with monitoring, logging, and observability tools (Azure Monitor, Prometheus, Grafana, ELK/EFK).
- Strong scripting skills (PowerShell, Bash, or Python).
- Experience balancing people management and technical leadership—mentoring engineers, running standups, performance feedback.
- Excellent communication skills and the ability to collaborate across product, engineering, and operations teams.
- 7 years relvant experience to include leadership
- Bachelors degree or equivalent work experience, OR Associates degree in a technical field, OR certification in relevant focus area.
- Exposure to security, compliance, and governance in Azure (identity, policies, RBAC).
- Background in SRE practices (SLAs, SLIs, SLOs).
- Prior experience in scaling teams or hiring engineers.
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
Key Skills
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