Position: Financial & Reporting Analyst (with Power BI Experience)

We are looking for a Financial & Reporting Analyst with strong financial acumen and hands-on Power BI expertise to join our team. This role will support Finance and Development functions, driving insights through data, improving reporting processes, and enabling better decision-making.

Key Responsibilities

Financial Analysis & Reporting

• Prepare and deliver monthly management reports, dashboards, and presentations with detailed variance analysis of KPIs (sales, profitability, cash collections, receivables).
• Conduct in-depth financial analysis to identify performance trends, risks, and opportunities, providing actionable recommendations.
• Support quarterly forecasting, annual budgeting, and long-term business planning activities.
• Collaborate with cross-functional teams to consolidate, validate, and interpret financial and operational data.
• Develop and automate Power BI dashboards to enhance visibility and efficiency across the business.
• Maintain financial models and ensure accuracy of financial databases and reporting tools.
• Assist in investment analysis, scenario planning, and business case preparation for new initiatives.
• Ensure compliance with internal controls, policies, and reporting standards.

Customer Insights & Complaint Analytics

• Coordinate and track customer complaints, ensuring timely resolution and escalation where necessary.
• Monitor complaint resolution performance and generate exception-based reports for management.
• Analyze customer feedback, survey data, and service performance to highlight improvement opportunities.
• Support the design and tracking of Voice of Customer (VOC) surveys and action plans.
• Continuously monitor Complaint Management and Survey Management platforms, producing regular performance summaries.
• Recommend improvements to enhance customer experience, reduce recurring issues, and improve service KPIs.

Cross-Functional Collaboration & Continuous Improvement

• Partner with stakeholders to improve financial and operational processes through data-driven insights.
• Proactively identify opportunities for automation, cost optimization, and efficiency gains.
• Contribute to strategic projects by providing financial modeling, data insights, and decision support.
• Act as a trusted advisor to management by delivering clear, data-backed recommendations.

Candidate Profile

Education & Experience

• Bachelor’s or Master’s in Business Administration, Finance, or related field.
• Preferred: MBA (Finance), ACCA, or CFA Level 2.
• 2–3 years of relevant finance experience, ideally with exposure to investment analysis or business planning.
• Proven track record of data analytics and reporting using Power BI.

Skills & Competencies

• Strong financial analysis, planning, and reporting capabilities.
• Advanced Power BI and MS Excel skills (data modeling, dashboards, visualization).
• Knowledge of financial statements, KPIs, and investment valuation.
• Excellent communication in English (Arabic is an advantage).
• Strong stakeholder management and presentation skills.

📌 How to Apply

If this opportunity excites you, please apply directly via LinkedIn or share your CV with us.