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Primary Qualifications
- Excellent communication skills, interacting with client employees and contractors at any level.
- Fluency in English (oral/written) is required.
- Associate Degree in information technology, or related field (or equivalent experience).
- Minimum of 2 years of IT Desktop Support experience.
- Experience working in a global corporate environment would be good.
- Strong technical skills in supporting x86/x64 hardware platforms, Windows 11, Apple iOS, and Android mobile OS.
- Working knowledge of a range of diagnostic utilities and core applications, including PC diagnostics, SCCM, security endpoint protection software, MFA & VPN.
- Experience supporting & troubleshooting Video Conference systems is preferred.
- Experience with Mac OS X, JAMF is a required.
- Experience working with 3rdparty vendors with regards to service/device maintenance.
- Excellent customer relations and customer support skills.
- Experience working in a team-oriented, global, collaborative environment
Preferred Skills
- CompTIA A+ Certification
- Recent Microsoft Certification
Key Skills
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Join DELTACLASS TECHNOLOGY SOLUTIONS LIMITED and take your career to the next level!
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