Supliful.com is a venture-backed technology startup with a vision to create a world where everyone can launch and grow their own CPG brands with ease. We provide the necessary resources, tools, and community support to empower entrepreneurs of all backgrounds to achieve success in the industry.

Founded by an experienced team, backed by leading international investors, and fully operating in the US market, Supliful is set for fast growth. We are looking for an Account Manager to join our team.

In Our work, we are guided by Supliful virtues:

• Be fully transparent and honest. There are no EGOs in our team.
• Having fun and celebrating our own milestones and our customer success.
• Think in systems and stay at the forefront of innovation and creativity finding unconventional solutions.
• Strive for high aesthetic design while prioritizing fulfilling objectives.
• Stay disciplined and consistent over long periods of time.

If our virtues speak to you, then it’s time for you to speak to us.

Test yourself: are we and ideal match?

• The ideal candidate for this role will have a detail-oriented, systematic approach to problem-solving, the ability to work within a system, be ready to adjust according to circumstances, and put customer needs first. They should have at least 1 year of experience in e-commerce/digital marketing, a good understanding of the Shopify ecosystem, and 2+ years of project management experience. An understanding of Notion, Figma and AI tools is a plus.

What you will do?

The Account Manager will play a critical role in the success of our team. The primary responsibilities of this role include:

• Communicating with brand owner and providing basic support on most commonly used marketing tactics and how they can grow their revenue
• Facilitating the launch process for new Shopify stores
• Ensuring that the store development moves efficiently through launch stages
• Solving any issues that may arise during the launch process
• Improving the onboarding process for new sellers

As the Account Manager, you will have the opportunity to work on a variety of projects, including:

• Conducting research to better understand brand owner needs and adapting accordingly
• Collaborating with the product team to develop new features and tools
• Providing ongoing support for brand owners to help them grow their revenue
• Implementing new digital services to cater seller needs

What skills and background you need?

• 2+ years of experience in a similar role
• Good understanding of the Shopify ecosystem
• Digital marketing experience (social media, email, SEO, content marketing) and understanding of business growth strategies.
• Ability to multi-task on multiple projects
• A detail-oriented, systematic approach to problem-solving
• Understanding of Notion, Figma and AI tools is a plus
  

What are we offering?

• Valued role: Every role is important and adds value to our daily tasks and mission.
• Friendly colleagues: Work alongside supportive colleagues who enjoy spending time together outside of work.
• Flexible schedule: We offer a flexible work policy, allowing you to work in the office or remotely as long as you are in sync with the team.
• Learning opportunities: We will share all of our business insights, including performance and financial metrics.
• Clear promotion criteria: We provide a clear roadmap and criteria for promotion.
• Access to perks: Enjoy access to fitness nutrition, nootropics, coffee, company merchandise, and team events.

Compensation

• Base Gross Salary: EUR 2600 - 3000
• Supliful stock options are given to all our employees from the first day of joining Supliful.

*By applying to this position, you agree that the personal information you shared will be processed by Supliful for the purpose of recruitment and saved for the period of 2 years, and you agree to receive our future vacancies in your email. Your personal data will not be disclosed to third parties and/or used for any other purposes without your consent.