Oracle
Network Operations Engineer
OracleRomania6 days ago
Full-timeInformation Technology
Job Description

We are seeking skilled and proactive engineers with 2-3 years of experience to join our Global Network Operations Center (GNOC) team. The GNOC is our front-line for addressing physical network issues and operates 24x7x365 to ensure the reliability and efficiency of our physical network infrastructure. The team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and optimize operations.

Our primary objectives are:

  • Ensure maximum possible service availability and performance
  • Deliver premier customer service
  • Provide comprehensive support to our Engineering and other Operational and technical teams


These objectives translate into a broad and dynamic scope of responsibilities for the GNOC team. Engineers will have the capability to centrally manage OCI’s networks and implement automated solutions to address common operational challenges efficiently.

Responsibilities

NOC Operations

  • Using existing procedures and tooling, develop and safely complete network changes
  • Mentor, onboard and train junior engineers
  • Participate in operational rotations providing break-fix support
  • Identifying actionable incidents using monitoring systems, strong analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors
  • Provide on-call support services as needed, job duties are varied and complex, needing independent judgment
  • Join major event/incident calls, use technical and analytical skills to resolve network issues that impact Oracle customers/services
  • Fault handling and escalation - Identifying and responding to faults on OCI’s systems and networks, collaborating closely with 3rd party suppliers, handling escalation through to resolution


Automations/Scripting

  • The role includes collaborating with networking automation services to integrate support tooling and frequently developing scripts to automate routine tasks
  • Preference for individuals with experience in scripting and network automation - Python, Puppet, SQL, and/or Ansible
  • You will use automation to complete work and develop scripts for routine tasks
  • Project Management
  • Lead technical projects such as the development and improvement of runbooks and methods of procedures, driving high visibility technical projects and onboarding and training new team members
  • Assists in the implementation of short, medium, and long-term plans to achieve project objectives, and regularly interacts with senior management or network leadership to ensure team objectives are met


TECHNICAL QUALIFICATIONS:

  • Networking fundamentals
  • Proficient knowledge in the following protocols: PBGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS
  • Proficient knowledge in the following networking protocols: TCP/IP, VPN, DNS, DHCP, and SSL
  • Competent in at least 2 of the following network technologies: Juniper, Cisco, Arista, InfiniBand, firewalls, switches and circuit management
  • Strong analytical skills and ability to collate and interpret data from various sources
  • Ability to diagnose network alerts to assess and prioritize faults and respond or escalate accordingly
  • Experience working in a large ISP or cloud provider environment
  • Exposure to commodity Ethernet hardware (Broadcom/Mellanox)
  • Cisco and Juniper certifications are desired


SOFT SKILLS & OTHER DESIRED EXPERIENCE:

  • Highly motivated and self-starter
  • Bachelor’s degree is preferred with at least 2-3 years of network-related experience
  • Strong oral and written communication skills
  • Excellent time management and organization skills
  • Comfortable and able to deal with a wide range of issues in a fast-paced environment
  • Excellent organizational, verbal, and written communication skills
  • Experience with Incident Response plans and strategies
  • Have worked with large enterprise network infrastructure and cloud computing environments, supporting 24/7 and willing to work in rotational shifts in a network operations role


Qualifications

Career Level - IC2

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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