Key Responsibilities:

• Provide technical support and application expertise for System 3R tooling and automation systems, including setup, optimization, and troubleshooting.
• Collaborate with customers to understand their machining requirements and recommend appropriate System 3R tooling solutions.
• Conduct product demonstrations, training, and workshops for clients and internal teams on the use of System 3R products.
• Assist in the design and development of custom tooling solutions to meet specific customer needs.
• Work closely with sales and engineering teams to ensure seamless integration of System 3R products into customer workflows.
• Perform on-site installations, maintenance, and troubleshooting of System 3R systems.
• Stay updated on industry trends, advancements in tooling technology, and System 3R product developments.
• Prepare technical documentation, reports, and presentations for internal and external stakeholders.
• Support continuous improvement initiatives by identifying opportunities to enhance tooling performance and efficiency.

Qualifications and Requirements:

• Minimum Diploma in Mechanical Engineering or a related field.
• 2-3 years of experience in precision machining, tooling systems, or a related engineering role.
• Knowledge of System 3R tooling systems or similar automation/tooling technologies is highly preferred.
• Strong understanding of mechanical engineering principles, CNC machining, and manufacturing processes.
• Excellent problem-solving skills and ability to troubleshoot technical issues effectively.
• Strong communication and interpersonal skills to engage with customers and cross-functional teams.
• Ability to read and interpret technical drawings, CAD models, and machining specifications.
• Willingness to travel to customer sites for installations, training, or support as needed.
• Proficiency in CAD software, CAM systems, or other relevant tools.
• Self-motivated, detail-oriented, and able to work independently or as part of a team.

Preferred Skills:

• Experience with EDM (Electrical Discharge Machining), milling, or other precision manufacturing processes.
• Familiarity with automation systems and Industry 4.0 concepts.
• Prior experience in customer-facing technical roles or field service engineering.