Addison Group is working with a global Law firm in search for a Network Administrator to join their team. We’re seeking a proactive and technically confident Network Support Engineer with a strong background in Cisco routing protocols and hands-on data center experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys troubleshooting, and is passionate about network reliability and performance.

Key Responsibilities:

• Serve as front-line support for network-related user issues, providing timely communication and updates.
• Troubleshoot routing issues with a focus on Cisco technologies, particularly BGP and EIGRP.
• Perform diagnostics using ping and traceroute tools—this is your bread and butter.
• Conduct regular onsite visits (twice per week) to data centers for:
• Circuit troubleshooting
• Rack & stack of network equipment
• Sanity and health checks
• Cable replacements and connection verifications
• Support upcoming network refresh projects
• Maintain clear and thorough documentation of network issues and resolutions.

Must-Have Qualifications:

• Proven experience with Cisco troubleshooting, especially BGP and EIGRP.
• Strong command of ping and traceroute diagnostics.
• Ability to rack and stack equipment in data centers.
• Excellent documentation and communication skills.
• Physically able to lift 50–70 pounds.
• Willingness and ability to travel 20–30%.
• Availability to respond to critical after-hours issues when needed.

Nice-to-Have:

• Experience with Palo Alto firewalls.

Benefits: Medical, Vision, Dental, 401k