About the Role

As a Cloud Operations Engineer (m/f/d) at Changan Automobile, you will play a crucial role in managing our public cloud infrastructure and ensuring the high availability and stability of our connected vehicle platform applications. You will be responsible for daily maintenance tasks, system changes, incident management, and technical support.

Duties & Responsibilities

• Cloud Infrastructure Management: manage public cloud resources including servers, networks, databases, and container clusters; ensure optimal performance and security of cloud-based infrastructure
• Application Stability: monitor and maintain the stability of our connected vehicle platform applications; implement measures to ensure high availability and fault tolerance
• Daily Maintenance: perform routine maintenance tasks such as system updates, issue resolution, emergency response, and technical support; document and report on all maintenance activities and incidents
• Process Improvement: contribute to the development and refinement of operational workflows and best practices, collaborate with cross-functional teams to enhance operational efficiency and service quality
• Incident Management: respond promptly to system outages or performance issues; conduct thorough investigations and implement corrective actions to prevent recurrence
• Technical Support: provide technical assistance and guidance to internal teams and stakeholders; stay updated on the latest industry trends and advancements

Requirements

• Bachelor’s degree in Computer Science, Engineering, or similar qualification
• Several years of experience in operations or a related role.
• Cloud Computing: proficiency with public clouds such as AWS, Microsoft Azure, and Alibaba Cloud
• Technical Skills: strong knowledge of Linux, databases (MySQL, Redis, Kafka, MongoDB), and containerization (Docker, Kubernetes); familiarity with monitoring tools like Prometheus; experience with high availability design, observability, and operational processes
• Prior experience in project management, product management, or knowledge of app development/client-side technologies