We are a leading Mobile Virtual Network Operator (MVNO) with an expanding footprint in the UAE and international markets. Our business delivers innovative telecom services to a wide range of customers, including individuals and businesses, by leveraging advanced mobile technology. We’re looking for a dynamic Project Manager to join our team and drive the successful delivery of strategic telecom projects.

Job Overview:

As a Project Manager, you will be responsible for overseeing and managing multiple projects related to the launch and continuous improvement of our MVNO services. You will work closely with cross-functional teams (technology, operations, marketing, and customer service) to ensure projects are delivered on time, within scope, and budget. The ideal candidate will have a strong background in project management within the telecom industry, with a focus on MVNOs or mobile network technologies.

Key Responsibilities:

• Project Planning & Execution:
• Develop detailed project plans, including timelines, deliverables, resource allocation, and budgets, to guide projects from initiation to completion.
• Coordinate with key stakeholders to define project scope, objectives, and ensure alignment with business goals.
• Manage all aspects of project execution, ensuring adherence to timelines, quality standards, and budget constraints.
• Stakeholder Management:
• Act as the primary point of contact for internal and external stakeholders throughout the project lifecycle.
• Lead regular project meetings with cross-functional teams to track progress, resolve issues, and ensure alignment on project goals.
• Ensure that all stakeholders (executive, technical, and operational teams) are informed and engaged in project decisions.
• Risk Management:
• Proactively identify and manage project risks, including technical, operational, and financial risks.
• Develop and implement risk mitigation strategies to address potential challenges that may arise during the project lifecycle.
• Resource Management:
• Allocate resources effectively across multiple projects, ensuring proper utilization of internal teams and external vendors.
• Monitor and ensure that resources are used efficiently and adjust resource allocation as needed to meet project demands.
• Quality Control:
• Ensure all deliverables meet the required quality standards and align with the company’s operational and strategic objectives.
• Work with relevant teams to implement quality assurance processes, monitor progress, and ensure deliverables are on target.
• Reporting & Documentation:
• Maintain accurate project documentation, including plans, schedules, reports, and status updates.
• Prepare regular progress reports and presentations for senior management, highlighting key milestones, risks, and performance metrics.
• Budget Management:
• Develop project budgets and ensure strict adherence to financial guidelines.
• Track project expenses and provide regular financial updates to management, highlighting any discrepancies or variances.
• Change Management:
• Manage scope changes and ensure that any adjustments are properly documented, communicated, and approved.
• Implement change management processes to ensure smooth transitions and adoption of new systems or services post-launch.

Key Qualifications & Experience:

• Education:
• Bachelor’s degree in Engineering, Business Administration, Project Management, or a related field.
• Project Management certifications (PMP, PRINCE2, Agile, or equivalent) are highly preferred.
• Experience:
• Minimum of 5 years of project management experience in the telecom industry, with a focus on MVNO or mobile networks.
• Proven experience in managing end-to-end telecom projects, including network integration, service launches, and customer-facing initiatives.
• Strong understanding of MVNO business models, mobile network operations, and telecom technologies (e.g., core network, OSS/BSS, CRM systems, etc.).
• Experience in managing multi-disciplinary teams, including vendors, technical staff, and cross-functional business units.
• Skills:
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal, with the ability to communicate complex information to diverse audiences.
• Proficiency in project management tools (e.g., MS Project, JIRA, Trello, etc.) and Microsoft Office Suite (Excel, Word, PowerPoint).
• Knowledge of telecom industry standards, best practices, and regulatory requirements is a plus.

Personal Attributes:

• Detail-Oriented: Capable of managing complex projects with a high degree of accuracy and attention to detail.
• Proactive & Solution-Oriented: Ability to anticipate challenges and implement proactive solutions to keep projects on track.
• Collaborative: Strong team player who can build relationships and collaborate effectively with both internal and external stakeholders.
• Agile: Comfortable working in fast-paced environments with shifting priorities and deadlines.
• Customer-Centric: Focused on delivering high-quality solutions that meet customer needs and business objectives.