Makro Agency is an eCommerce growth partner helping brands scale through high-performing Shopify experiences and digital strategies. We specialize in building customized solutions that drive measurable success, blending technical expertise with creative innovation. Our team thrives on collaboration, delivering cutting-edge solutions that push the boundaries of commerce.

Makro Agency is looking for a Project Manager to drive the execution of eCommerce projects, ensuring seamless communication between teams and clients. This role is for someone who thrives on structure, problem-solving, and guiding projects to success. The ideal candidate has a strong understanding of eCommerce ecosystems, is proactive in managing risks, and can balance multiple priorities while maintaining a keen focus on details. If you’re passionate about leading teams, optimizing processes, and creating exceptional digital experiences, we want to hear from you.

WE VALUE A PERSON WHO IS…

• Highly organized with a meticulous approach to project management.
• Adaptable and able to navigate changing project scopes with ease.
• Strong problem-solving skills, anticipating and resolving challenges proactively.
• A collaborative team player who communicates effectively across all levels.
• Proactive in seeking opportunities for process improvements and efficiency.
• Able to manage multiple projects simultaneously while maintaining high-quality standards.
• Strong interpersonal skills to facilitate smooth collaboration between clients, developers, and designers.

RESPONSIBILITIES

Project Management

• Oversee multiple eCommerce projects from inception to delivery, ensuring they stay on time, within scope, and on budget.
• Define project roadmaps, maintain organized documentation, and ensure technical requirements are met.
• Identify risks early and implement solutions to prevent delays or roadblocks.
• Ensure efficient resource allocation across teams, balancing workloads effectively.
• Maintain a high level of billable time efficiency while optimizing processes.

Client Communication

• Act as the primary point of contact for clients, keeping them informed on budgets, timelines, and project milestones.
• Translate complex technical details into clear, digestible updates for non-technical stakeholders.
• Manage expectations, ensuring transparency around project progress and constraints.

Technical & Process Expertise

• Understand eCommerce standards, Shopify development cycles, and best practices.
• Validate technical deliverables against requirements, ensuring alignment with client needs.
• Work closely with developers, designers, and QA teams to ensure projects meet high-performance and usability standards.
• Utilize project management tools such as Jira, Confluence, Productive, and Notion to track progress efficiently.

EXPERIENCE

• 3-5 years of experience managing digital or eCommerce projects.
• Experience with Shopify and common eCommerce integrations (ERP, CRM, OMS).
• Proficiency in Jira, Confluence, or other project management tools.
• Understanding of budgeting, resource planning, and risk mitigation.
• Experience documenting and validating technical requirements.
• Exceptional written and verbal communication skills.

PERKS & BENEFITS

• Remote-first culture - Work from everywhere
• Competitive salary and benefits package.
• Competitive PTO policy

Continued education and personal development opportunities