Senior Manager BMB Consumer Sales

Role Purpose

To manage and operate Omantel retail outlets within the BMB region, overseeing day-to-day operations of the outlets, ensuring efficient and effective operations in line with Omantel commercial strategy

Position Information

Unit: Commercial
Division: Consumer
Location: Al Batinah
Minimum role requirements:
Bachelor in relevant discipline
8 years of relevant experience with at least 3 years in a management position

Key Accountabilities

Implement regional operational strategies aligned with Omantel’s retail goals
Oversee daily operations across stores, ensuring efficiency and effectiveness
Collaborate with store managers to achieve sales targets and key performance indicators
Manage store openings and closing, equipping store managers with necessary tools and resources
Ensure optimal inventory levels and collaborate with merchandising to meet customer needs
Develop training programs for staff, conduct store audits, and ensure adherence to company policies
Analyze sales data, monitor marketing programs, and leverage insights
Maintain relationships with stakeholders and keep abreast of retail industry trends
Lead recruitment, training, and coaching of retail staff
Prepare period performance reports for senior management / board members and develop SLAs
Develop and enforce security and safety protocols at retail stores
Manage store budgets and expenses, ensuring expenditures are in line with budget
Collaborate with real estate department to identify new retail locations and negotiate site leases
Facilitate communications and collaboration between store managers and other departments
Ensure compliance with legal and regulatory requirements

Key Competencies

Leadership

Assertiveness and Conflict Resolution
Fostering Learning and Development
Inspiring and Leading Others
Leading Change and Cultivates Innovation
Visioning and Alignment

Behavioural

Drives Achievements
Ethics & Compliance
Timely Decision - Making

Technical

Sales Performance Management
Sales Target Achievement

Senior Manager BMB Consumer Sales

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