IT Operation Engineer

We are seeking a highly skilled IT Operation Engineer with strong technical expertise across infrastructure domains, best practices, and emerging technologies. You will play a key role in delivering enterprise-level infrastructure services and driving new initiatives to support innovative and resilient public sector IT operations.

Key Responsibilities:

• Provide end-to-end infrastructure services—including network, servers, backups, and desktop support—to Public Service agencies and selected non-government entities.
• Manage data centre and server room operations, ensuring continuous service availability and infrastructure reliability.
• Drive implementation of new initiatives and enhancements, leveraging modern network and server technologies.
• Collaborate with internal teams and outsourced service providers to plan, manage, and execute infrastructure projects that improve service delivery and user experience.
• Partner with infrastructure capability centres to design scalable and future-proof solutions.
• Monitor and maintain infrastructure performance, coordinating incident resolution and change management with service providers.
• Oversee the full procurement cycle: prepare budgets, define specifications, manage vendor selection, and verify invoices.
• Forecast budgets and monitor expenditure against planned utilization.
• Act as the Infrastructure team’s Point-of-Contact for new projects and initiatives.
• Support infrastructure services for application systems in coordination with Applications Consultants, users, and vendors.
• Participate in architecture review and governance processes to ensure operational sustainability and resilience.
• Perform additional duties as assigned by the Head of IT or CIO.

Requirements:

• Bachelor’s degree in Computer Science, Computer/Electronics Engineering, Information Technology, or a related field.
• 3–5 years of experience in designing, deploying, and managing enterprise-level IT infrastructure.
• Solid technical knowledge of server and network infrastructure, with complementary experience in infrastructure security and operations.
• Proven track record in infrastructure management, including data centre operations, vendor coordination, and system integration.
• Familiarity with Singapore government IT infrastructure and processes is an advantage.
• Experience working with Government sector is highly desirable for the role.
• Proactive, meticulous, and resourceful professional with strong organizational skills.
• Excellent communication, interpersonal, and analytical abilities.
• Only Singaporeans are eligible to apply.