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We are seeking a highly skilled IT Operation Engineer with strong technical expertise across infrastructure domains, best practices, and emerging technologies. You will play a key role in delivering enterprise-level infrastructure services and driving new initiatives to support innovative and resilient public sector IT operations.
Key Responsibilities:
- Provide end-to-end infrastructure services—including network, servers, backups, and desktop support—to Public Service agencies and selected non-government entities.
- Manage data centre and server room operations, ensuring continuous service availability and infrastructure reliability.
- Drive implementation of new initiatives and enhancements, leveraging modern network and server technologies.
- Collaborate with internal teams and outsourced service providers to plan, manage, and execute infrastructure projects that improve service delivery and user experience.
- Partner with infrastructure capability centres to design scalable and future-proof solutions.
- Monitor and maintain infrastructure performance, coordinating incident resolution and change management with service providers.
- Oversee the full procurement cycle: prepare budgets, define specifications, manage vendor selection, and verify invoices.
- Forecast budgets and monitor expenditure against planned utilization.
- Act as the Infrastructure team’s Point-of-Contact for new projects and initiatives.
- Support infrastructure services for application systems in coordination with Applications Consultants, users, and vendors.
- Participate in architecture review and governance processes to ensure operational sustainability and resilience.
- Perform additional duties as assigned by the Head of IT or CIO.
Requirements:
- Bachelor’s degree in Computer Science, Computer/Electronics Engineering, Information Technology, or a related field.
- 3–5 years of experience in designing, deploying, and managing enterprise-level IT infrastructure.
- Solid technical knowledge of server and network infrastructure, with complementary experience in infrastructure security and operations.
- Proven track record in infrastructure management, including data centre operations, vendor coordination, and system integration.
- Familiarity with Singapore government IT infrastructure and processes is an advantage.
- Experience working with Government sector is highly desirable for the role.
- Proactive, meticulous, and resourceful professional with strong organizational skills.
- Excellent communication, interpersonal, and analytical abilities.
- Only Singaporeans are eligible to apply.
Key Skills
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