ITSM Developer

We’re looking for a ITSM Developer to support our team in Qatar . This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you.

Job Description

Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent work experience).

· Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping).

· Strong understanding of CMDB structure, CI classes, and relationships.

· Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms).

· Experience troubleshooting discovery probes, patterns, and integrations.

· Ability to analyze complex service dependencies and present clear visual service maps.

· Strong problem-solving skills with attention to detail.

· Excellent communication and collaboration skills.