Product Manager

We are looking for a dynamic Product Manager to help shape the future of the CRM product, a leading-edge customer relationship management platform tailored for the automotive industry.

In this role, you'll act as a critical liaison between client-side Product Managers and development teams, translating business needs into technical deliverables while leveraging our React-based frontend and [dot]NET backend services. Our ideal candidate excels in product ownership, fosters collaboration, and thrives in a SAFe Agile environment.

Responsibilities

• Partner with client-side Product Managers to align on business goals and product vision
• Create and refine clear, actionable user stories and features
• Prioritize product backlogs to deliver maximum value
• Actively participate in PI planning sessions and backlog refinement activities
• Define detailed acceptance criteria for deliverables
• Work with developers, designers, and QA to ensure successful development and implementation
• Validate completed features against defined business needs
• Advocate for end-users and represent their needs to development teams
• Mediate between competing priorities and stakeholder objectives
• Provide direction during sprint planning and review ceremonies
• Collaborate with other Product Owners to manage inter-team dependencies

Requirements

• 3+ years of experience as a Product Owner or equivalent role
• Strong knowledge of product management principles and practices
• Expertise in drafting user stories and defining acceptance criteria
• Strong capabilities in backlog management and prioritization techniques
• Familiarity with iterative development concepts like MVP
• Hands-on experience in SAFe environments with scaled agile methodologies
• Strong understanding of agile principles, ceremonies, and processes
• Proficiency in feature breakdown, story mapping, and backlog refinement
• Familiarity with web application architecture and API concepts
• Basic understanding of software development processes and constraints
• Ability to bridge technical language for non-technical stakeholders
• Exceptional ability to manage varying levels of stakeholders
• Strong meeting facilitation and workshop leadership skills
• Proven ability to translate complex business needs into technical deliverables

Nice to have

• Knowledge of CRM systems, especially related to automotive dealerships
• Background in B2B software product development
• Experience collaborating on React and [dot]NET-based systems
• Familiarity with customer lifecycle management practices
• Knowledge of sales and customer service processes