STAGE - ASSISTANT.E OMNICHANNEL PROJECT COORDINATOR - JANVIER 2025

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.

Job Responsibilities

YOUR ENVIRONMENT

As part of the Omnichannel worldwide direction, the Omnichannel Development and Operations team focus on designing outstanding omnichannel experiences to our client, with the objective of offering them the best level of service on all their interactions and purchases with CELINE (in store sales, click and collect, order from stores, remote sales)

The corner stone of our omnichannel strategy in store is our omnichannel mobile application used daily by all our sales advisors worldwide to handle their sales and relationship with our clients.

YOUR CONTRIBUTION

As a project coordinator you will assist the project manager in scoping, designing and delivering the evolutions of our Omnichannel Mobile application. In touch with our business team worldwide, your job will consist in understanding the needs of our sales teams and transform them into concrete functionalities of our application. Your main missions will be:

Project Coordination

• Assist the project manager in synchronizing the various stakeholders (business teams in our markets and central tech teams).
• Create internal communication materials for partner teams and regional teams to ensure a good understanding of the projects and to help with the use of the implemented tools.
• Participate in the definition of needs for new functionalities.
• Take part in the acceptance testing phases of the implemented functionalities.
• Support regional teams in the launch of new applications or features, and in monitoring their use.
  
  

Change Management

• Create and maintain training documents for regional teams (powerpoint and videos)
• Collaborate with Omnichannel and retail regional teams during the launch of new features to ensure their adoption.
• Ensure understanding and address the difficulties encountered by application users.
  
  

Reporting

• Conduct weekly reports for regional teams on the use and performance of implemented applications, and the business performance they generate (Excel, business intelligence tools, Google Analytics).
• Collaborate with business intelligence teams on the design and provision of automated reporting in decision-making tools.
  
  

Profile

Studies: Student pursuing a Master's degree (Bac +4/5) in a Business School, Engineering School, University, or equivalent. Experience: Prior experience in Retail, CRM, or e-commerce within the luxury sector is appreciated. Skills and Personal Qualities: You are comfortable with data analysis. You are known for your organizational skills, rigor, and interpersonal skills. You are passionate about digital technologies and the luxury and fashion industry. You enjoy working in a team.

Additional Information

Potential start date: January 2025 - 6 months full-time (mandatory school internship agreement)

At CELINE, we strive to offer an environment of mutual respect, where all our employees feel integrated, supported, and heard.

We are committed to preventing all forms of discrimination and offering all our candidates equal opportunities regardless of their gender and gender expression, disability, origin, religious beliefs, and sexual orientation or any other criteria protected by law.

CELINE recognizes and recruits all talents and singularities.