People Operations Specialist
Go City®United Kingdom3 days ago
Full-timeOther
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Go City is transforming the way people see and experience the world's greatest destinations.
We give customers total flexibility to choose the experiences, tours and activities they want at incredible savings.
We're backed by the highly successful Private Equity firm Exponent and headquartered in Covent Garden, London. The business is profitable with 3+ million customers globally.
We've made significant progress on our tech strategy, so it's a great time to join us as we focus on refreshing and elevating our people strategy!
The Role
Join our small, but passionate team to deliver a first -class employee experience. We don't take a traditional HR approach. We design simple, thoughtful solutions that meet our people's needs and align with our business strategy.
We're looking for someone who's curious, proactive, and thrives in a fast -paced environment.
This is a hands-on generalist role for someone keen to grow their skills and contribute across a variety of people operations and experience tasks. You'll help us build scalable, efficient processes that support how we work today and where we're going next.
We've made significant progress on our tech strategy, so it's a great time to join us as we now focus on refreshing and elevating our people strategy.
Key Responsibilities
Operations
We're looking for someone who has:
We are committed to our stance as an Equal Opportunity Employer in line with inclusivity being one of our 6 core company values. We welcome and encourage applications from all backgrounds and uphold the highest standards in our ways of working, whether at application or promotion stage. All of our Colleagues are responsible for upholding these values and ways of working.
We give customers total flexibility to choose the experiences, tours and activities they want at incredible savings.
We're backed by the highly successful Private Equity firm Exponent and headquartered in Covent Garden, London. The business is profitable with 3+ million customers globally.
We've made significant progress on our tech strategy, so it's a great time to join us as we focus on refreshing and elevating our people strategy!
The Role
Join our small, but passionate team to deliver a first -class employee experience. We don't take a traditional HR approach. We design simple, thoughtful solutions that meet our people's needs and align with our business strategy.
We're looking for someone who's curious, proactive, and thrives in a fast -paced environment.
This is a hands-on generalist role for someone keen to grow their skills and contribute across a variety of people operations and experience tasks. You'll help us build scalable, efficient processes that support how we work today and where we're going next.
We've made significant progress on our tech strategy, so it's a great time to join us as we now focus on refreshing and elevating our people strategy.
Key Responsibilities
Operations
- Continuously review, improve and automate processes across the employee lifecycle .
- Coordinate routine people initiatives e.g. goal setting, engagement surveys, and performance management.
- Manage and ensure accuracy of our people systems & data.
- Proficient at high-level data analysis to improve coordination and tracking of initiatives.
- Support the team in ensuring up to date documentation of all policies, procedures and training guides.
- Go-to for people queries and inbox, applying basic knowledge of employee relations, contracts, policies, and compliance requirements.
- Work closely with Finance to ensure smooth administration of payroll & benefits.
- Responsible for designing and executing initiatives that improve employee wellbeing and engagement, for e.g. return to work, ERG support, and in-person gatherings.
- Coordinate on/offboarding: ensuring managers are fully equipped and engaged to deliver a positive experience.
- Actively involved in the design of our EVP, including the launch and embedding of our values.
- Own and support various projects within our People roadmap, ensuring they are delivered on time and in line with our values.
We're looking for someone who has:
- Good understanding of the employee lifecycle & key processes; from talent, on/offboarding and payroll, to performance & development.
- Is tech-savvy, you enjoy streamlining processes and problem-solving, having worked with various People tools or equivalent.
- Strong attention to detail and proficient data skills for analysing and presenting insights.
- Experience supporting the design and implementation of people programmes e.g. L&D, benefits review, and performance management.
- Enjoys keeping up to date on HR best practice & employment law change.
- Experience supporting and coordinating payroll.
- Approaches work creatively, seeks innovative solutions and embraces learning.
- Annual Go City Explorer Pass allowance
- Enhanced pension contributions. (5% employer)
- Life assurance: 4x your base salary
- Time off:
- Annual leave: 25 days + bank holidays
- Option to buy additional 5 days annual leave per year
- Floating bank holiday(s)
- Upgraded Family Leave
- 1x Community day. Take a day off to give back to the community
- Work from Anywhere for up to 4 weeks per year
- Health care cash plan
- Personal Learning Budget & dedicated time for development
- EAP providing access to counselling, finance support, etc
- Cycle to Work Scheme
We are committed to our stance as an Equal Opportunity Employer in line with inclusivity being one of our 6 core company values. We welcome and encourage applications from all backgrounds and uphold the highest standards in our ways of working, whether at application or promotion stage. All of our Colleagues are responsible for upholding these values and ways of working.
Key Skills
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