Senior Solutions Engineer - Cybersecurity & Identity (DACH)
Futurae Technologies AGLuxembourg3 days ago
Full-timeRemote FriendlyOther
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As a Solutions Engineer at Futurae, you are the cornerstone of our customer's success and our product's evolution. You'll work closely with customers throughout their customer journey — from discovery and technical evaluation to implementation and ongoing support. You'll be the technical point of contact, helping customers navigate best practices in authentication and cloud security, and ensuring seamless adoption of the Futurae platform.
This role combines hands-on technical understanding with strong communication skills. You'll deliver product demos, run proof-of-concepts, and translate complex needs into targeted solutions — whether you're speaking with developers or C-level executives. Your ability to ask the right questions, understand the full customer context, and guide them to success will be key.
You'll collaborate cross-functionally with Product, Engineering, and Sales, acting as the bridge between customer needs and our platform's capabilities.
Requirements
Tasks & Responsibilities:
To be considered for this position, please note the following requirements:
At Futurae, we're on a mission to redefine secure authentication and fraud prevention through seamless, user-friendly solutions. Based in Switzerland, we develop cutting-edge cybersecurity products that combine advanced technology with a strong focus on user-centric design.
We serve leading organizations in the financial services and insurance sectors and are actively expanding into new international markets. Our vision is to become the global leader in secure, frictionless digital authentication — helping businesses build trust and thrive in a connected world.
Learn more about our solutions and team at futurae.com.
This role combines hands-on technical understanding with strong communication skills. You'll deliver product demos, run proof-of-concepts, and translate complex needs into targeted solutions — whether you're speaking with developers or C-level executives. Your ability to ask the right questions, understand the full customer context, and guide them to success will be key.
You'll collaborate cross-functionally with Product, Engineering, and Sales, acting as the bridge between customer needs and our platform's capabilities.
Requirements
Tasks & Responsibilities:
- Establish yourself as a resident subject matter expert on Futurae's products and ecosystem
- Collaborate with account executives to develop and execute territory and account strategies to maximize the Futurae opportunity in those accounts
- Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
- Execute the delivery of POCs for customers with complex use cases, collaborating with other Futurae engineering teams as needed
- Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
- Prepare and deliver demos to showcase how the Futurae platform meets customer's business needs and use cases.
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales
- An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard
- A good understanding of Open Standards, in particular Identity & Access Management (IAM): SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML
- A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Go, Python, Ruby) development, IP-based real-time communications
- Experience with cloud platforms: AWS, Azure, GCP, with preference on GCP
- You are an elite communicator
- Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal
- Confident dispensing knowledge to a highly skilled and experienced audience
- Typically 10-25% travel
- Work with purpose and take ownership in a international team
- Grow with a company where your ideas matter
- Freedom to work remotely or at our Zurich HQ
- Join our yearly company-wide event
- Keep learning with a yearly education budget
- Joint co-working days for remote teammates
To be considered for this position, please note the following requirements:
- Submit your CV in English
- Must have pre-sales experience in cybersecurity or identity field
- This role requires native fluency in German or C2: "Proficient"
- Existing work permit for the EU or Switzerland
At Futurae, we're on a mission to redefine secure authentication and fraud prevention through seamless, user-friendly solutions. Based in Switzerland, we develop cutting-edge cybersecurity products that combine advanced technology with a strong focus on user-centric design.
We serve leading organizations in the financial services and insurance sectors and are actively expanding into new international markets. Our vision is to become the global leader in secure, frictionless digital authentication — helping businesses build trust and thrive in a connected world.
Learn more about our solutions and team at futurae.com.
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