Software Engineer

SNSW Grade 7/8

Locations: Haymarket, Gosford or Parramatta (Hybrid)

Multiple ongoing and temporary full-time roles available

Why join us at Service NSW Digital?

At Service NSW, we're not just building apps - we're building trust, connection, and impact for over 8 million customers across NSW. From helping people in their most vulnerable moments to supporting communities during natural disasters, our work truly matters.

We're a cloud-first, cloud-native organisation using the latest tech and modern engineering practices - think TDD, pair programming, CI/CD, XP - to deliver digital services that are fast, stable, and meaningful.

Our engineers don't just code - they collaborate, innovate, and lead. Many of our team members have been with us for 5+ years, a testament to our strong culture, exciting work, and real career growth.

What you'll do

As a Software Engineer, you'll be embedded in a cross-functional product team alongside designers, product managers, and other engineers. You'll:

• Build and improve digital products that scale to millions.
• Apply modern engineering practices like TDD, pair programming, and CI/CD.
• Apply systems thinking and contribute to technical design - we'd love to see experience designing solutions in large or complex ecosystems.
• Participate in agile ceremonies, retros, and engineering community events.
• Continuously learn through hackathons, knowledge-sharing sessions, and our onboarding academy.
• Collaboration with engineers, product managers, designers.

What makes this role exciting

• Structured onboarding academy to help you hit the ground running.
• No bench time - always working on something meaningful.
• Full product lifecycle exposure - from discovery to delivery.
• Opportunities to grow into leadership or architecture roles.
• Hybrid work model - typically 1-2 days in the office per week.
• Quarterly planning, town halls, and social events to stay connected.

What we're looking for

We're after curious, collaborative engineers who:

• Are full stack developers with experience in modern languages like Kotlin, Java, JavaScript/TypeScript (React, Angular, Node), Golang.
• Have experience with cloud platforms (AWS, Azure, GCP) and containerised infrastructure.
• Embrace XP practices and are open to learning and contributing to a strong engineering culture.
• Communicate well, enjoy working in product teams, and care about the end-to-end customer journey.
• Are interested in technical leadership, architecture, or growing into people leadership roles.

Essential requirements

To be considered for roles in the NSW public sector, applicants must:

Be NSW residents or in the process of relocating to NSW

Hold appropriate working rights for the type of employment offered:

Ongoing (permanent) roles require Australian citizenship or permanent residency

Temporary roles require valid work rights for the full duration of the role

More information is available in the PSC Essential Requirements Factsheet.

Ready to make a difference?

Join a team where your work has real impact, your growth is actively supported, and your ideas are valued. At Service NSW Digital, we're building the future of government services - and we'd love you to be part of it.

How to apply

Interested? We'd love to hear from you.

Please submit your resume and cover letter as a single document. Your application should highlight your skills, experience, and why you're the perfect fit for this role.

There are multiple ongoing (permanent) and temporary positions available. In your cover letter please indicate if you are interested in ongoing or temporary positions or both options.

Our recruitment process

Our recruitment and assessment process is merit based. For this recruitment we will be conducting a minimum of three interview and assessment stages that form a comparative process.

This will include;

1. Panel behavioural interview

2. Coding challenge

3. Online cognitive and psychometric testing

4. Reference checks

A skill/technical based task may also be requested

Support office roles will be headquartered across McKell, Parramatta and Gosford. We will consider role headquarters outside of the above locations where the role can reasonably be performed from that location taking into consideration the operational, financial and customer requirements of the role, and an ability to attend a NSW Government workplace as required.

Salary Grade SNSW 7/8, with the base salary for this role starting at $105,986 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Chantelle Madden via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday 8, October 2025 at 10am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process