Solution Architect/Engagement Solutions
e& UAEUnited Arab Emirates2 days ago
Full-timeEngineering, Information Technology
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Job Description
We are seeking a highly skilled and experienced Service Delivery lead to oversee the delivery of technical solutions, ensure seamless integration across systems, and maintain high-quality service standards. The ideal candidate will possess a strong background in solution architecture, full-stack development, and integration strategies, coupled with excellent leadership and stakeholder management skills. This role requires a proactive approach to managing service delivery, driving technical excellence, and ensuring alignment with business objectives
Responsibilities
RESPONSIBILITIES
'Service Delivery Management
1- Proven experience in service delivery management with expertise in solution architecture and system integration.
2- Strong programming/coding skills in front-end and back-end technologies, including frameworks such as JavaScript, React, Angular, Node.js, Python, Java, or .NET.
3- Deep understanding of integration strategies, API design, and middleware solutions.
4- Experience with cloud platforms such as AWS, Azure, or Google Cloud.
5- Proficiency in database management systems like MySQL, PostgreSQL, or MongoDB.
6- Excellent verbal and written communication skills, with a customer-oriented approach.
7- Experience in agile methodologies, including Scrum frameworks.
9- Ability to lead internal and external teams, manage priorities, and ensure timely delivery of tasks.
10- Exposure to collaborative environments and cross-functional teamwork.
We are seeking a highly skilled and experienced Service Delivery lead to oversee the delivery of technical solutions, ensure seamless integration across systems, and maintain high-quality service standards. The ideal candidate will possess a strong background in solution architecture, full-stack development, and integration strategies, coupled with excellent leadership and stakeholder management skills. This role requires a proactive approach to managing service delivery, driving technical excellence, and ensuring alignment with business objectives
Responsibilities
RESPONSIBILITIES
'Service Delivery Management
- Manage the end-to-end delivery of technical solutions, ensuring they meet business requirements, SLAs, and quality standards.
- Track and monitor tasks, verifying correctness, and ensuring timely closure using dashboards and tracking tools.
- Collaborate with vendors and internal teams to ensure seamless service delivery and resolve technical challenges.
- Design scalable, secure, and efficient technical solutions aligned with business needs.
- Develop architecture diagrams, technical specifications, and integration strategies for complex systems.
- Ensure adherence to best practices in software development, system design, and integration.
- Lead integration efforts across multiple systems, platforms, and applications, ensuring seamless data flow and interoperability.
- Design and implement APIs, microservices, and middleware solutions to enable system connectivity.
- Manage enterprise integration tools and frameworks to ensure robust and scalable integrations.
- Provide technical guidance to development teams and ensure high-quality deliverables.
- Plan and prioritize tasks with meticulous attention to detail, ensuring timely delivery of solutions.
- Mentor team members and promote best practices in development, integration, and service delivery.
- Liaise extensively with business teams, technical teams, and vendors to gather requirements and translate them into actionable technical solutions.
- Communicate technical concepts effectively to non-technical stakeholders and ensure alignment across teams.
- Establish and adhere to processes in alignment with organizational structures and workflows.
- Ensure compliance with established standards, guidelines, and governance frameworks.
- Work within an agile environment, leveraging Scrum methodologies to manage tasks and deliverables.
- Prioritize and segregate tasks based on business needs and SLA requirements, ensuring timely completion.
- Ensure high-quality deliverables by tracking and verifying task correctness.
- Drive continuous
1- Proven experience in service delivery management with expertise in solution architecture and system integration.
2- Strong programming/coding skills in front-end and back-end technologies, including frameworks such as JavaScript, React, Angular, Node.js, Python, Java, or .NET.
3- Deep understanding of integration strategies, API design, and middleware solutions.
4- Experience with cloud platforms such as AWS, Azure, or Google Cloud.
5- Proficiency in database management systems like MySQL, PostgreSQL, or MongoDB.
6- Excellent verbal and written communication skills, with a customer-oriented approach.
7- Experience in agile methodologies, including Scrum frameworks.
9- Ability to lead internal and external teams, manage priorities, and ensure timely delivery of tasks.
10- Exposure to collaborative environments and cross-functional teamwork.
Key Skills
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