At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

About the role

As an Associate Vice President – Secured Assets Product Manager, you will report to the Head of Secured Products, this role collaborates extensively with cross-functional teams including Risk, Credit, Marketing, Sales, Technology, and Compliance to drive the strategic development and lifecycle management of secured products—primarily mortgages. The AVP will play a pivotal role in shaping product strategy, enhancing customer experience, and ensuring regulatory alignment.

What You’ll Be Doing:

• Product Strategy & Roadmap: Develop and execute a forward-looking product roadmap for secured assets, aligned with customer needs, market trends, and regulatory frameworks. Support the Head of Secured Products in building strategies for mortgage and auto products to drive growth and market leadership.
• Pricing, Credit & Marketing: Define competitive pricing strategies and lead campaigns to optimize profitability and sales. Partner with Marketing to deliver impactful acquisition campaigns.
• Digital Transformation: Spearhead digital initiatives to streamline processes, enhance customer and employee experience, and implement automation to improve turnaround times and increase straight-through processing.
• Sales Enablement: Work closely with in-house sales teams to drive mortgage acquisition, provide product training, and gather feedback to refine offerings and improve conversion rates.
• External Partnerships: Establish and manage strategic alliances with developers, brokers, and fintech to expand market reach and strengthen the mortgage ecosystem.
• Portfolio & Customer Management: Monitor portfolio performance, optimize for growth and risk-adjusted returns, and lead retention and cross-sell initiatives to enhance customer lifetime value.
• Governance & Risk Management: Ensure full compliance with UAE Central Bank regulations and internal policies. Own the RCSA for secured products and proactively identify and mitigate product and operational risks.

What We’re Looking For:

• Education: Bachelor’s degree in business administration, or a related field.
• Experience: 5–7 years of experience in retail banking, preferably within the UAE mortgage sector. Proven experience managing regulated products and navigating banking compliance requirements.
• Industry Exposure: Strong understanding of UAE mortgage market dynamics. Familiarity with digital banking trends and customer-centric product development.

What’s In It For You:

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Inclusive and diverse workplace culture.
• Career development and fast-track growth opportunities.
• Mentorship from industry experts.

Skills:

• Customer-Centric Mindset: Passion for enhancing customer experience.
• Commercial Acumen: Deep understanding of profitability and risk drivers in retail products.
• Digital & Data Fluency: Ability to leverage digital tools and data for business growth.
• Strategic Thinking: Strong analytical and problem-solving capabilities.
• Collaboration: Proven ability to influence and deliver in cross-functional environments.