Job Purpose

• We are looking for an experienced HR Administration Executive who will play a role in ensuring smooth and compliant operation of HR processes across the organization.
• This role requires a proactive, detail-oriented, and highly organized individual who can independently manage core HR functions while supporting both employees and management in alignment with INDEX Holding’s strategic plan, vision, mission, values goals and objectives

Key Responsibilities

HR Administration & Employee Records

• Oversee and maintain accurate and up-to-date human resources databases and employee records - both digital and physical , as required.
• Ensure compliance with legal and company documentation standards.
• Independently manage onboarding processes, entering and updating employee data in the HRMS or Microsoft Suite.
• Manage all personnel files with strict confidentiality and structure.

Leave & Attendance Management

• Administer all types of employee leave (annual, sick, business, emergency, etc.) and ensure proper documentation and policy adherence.
• Maintain and audit attendance records; generate reports and letters as needed.
• Proactively identify and resolve discrepancies related to time and attendance.

Payroll & Insurance Coordination

• Ensure timely and accurate processing of payroll-related data in line with company policies.
• Manage insurance-related matters, including employee enrollments, claims, reimbursements, and renewals.
• Liaise with insurance providers and internal stakeholders to resolve issues efficiently.

Compliance & Systems Management

• Monitor HR systems to ensure smooth operations and effectiveness
• Conduct periodic checks and audits to maintain data accuracy and policy compliance.
• Stay updated with HR best practices and recommend process improvements where necessary.

Employee Relations & Support

• Serve as a primary point of contact for employee queries related to HR policies, benefits, and procedures.
• Foster positive and professional working relationships across departments.
• Assist in conflict resolution, disciplinary actions, and other employee relations matters when needed.

General HR Support

• Prepare HR-related correspondence, reports, and documentation upon request
• Represent the HR department in cross-functional projects and meetings, as required.
• Execute special projects and assignments as delegated by senior management.

Qualifications and Experience:

• Bachelor degree in Human Resource Management.
• Minimum 5 years of experience as an HR Executive.
• Strong understanding of UAE Labor law.
• Proficiency in HRMS Platforms and Microsoft Office Suite i.e. Word, Excel.
• Good knowledge of labor legislation (particularly employment contracts, employee leaves and insurance).

Skills required:

• Excellent written and oral and communication skills.
• Excellent knowledge of Microsoft Office package with the ability to learn new software applications.
• Good interpersonal skills and a positive attitude to dealing with people.
• Ability to use own initiative and pay close attention to detail.
• Excellent organizational skills and discretion with confidential information.
• Ability to cope with competing demands, to prioritize tasks and to meet deadlines.
• Capable of working independently and as part of the team.
• Dependable, responsible, and self-motivated.