Role Purpose

The People Operations Coordinator provides day-to-day support across core HR operational areas, including recruitment, onboarding, documentation, and payroll preparation. This position plays a key role in helping the HR department maintain consistency, accuracy, and efficiency during a critical period of growth. The role is designed for someone with a proactive mindset, able to follow through on execution while contributing to process improvements.

Key Responsibilities

1. Recruitment Support

• Publish job postings across LinkedIn and other job platforms
• Manage candidate responses and track application pipelines
• Coordinate interview scheduling with candidates and hiring managers
• Assist in drafting offer letters and formatting employment contracts
• Maintain recruitment trackers and update hiring status logs

2. Payroll Preparation

• Collect and consolidate monthly coaching reports from CRM
• Cross-check hours against internal logs for accuracy
• Prepare salary inputs for coaches, receptionists, and back-office staff
• Flag inconsistencies and prepare monthly files for final review by HR Specialist

3. HR Administration

• Maintain and organize employee files (digital and hard copy)
• Track leave balances, absences, and probation periods
• Manage HR-related documents such as NOCs, salary certificates, visa forms
• Follow up on renewals, document expiries, and compliance requirements

4. Onboarding & Offboarding Coordination

• Prepare onboarding kits and welcome checklists
• Coordinate with other departments to arrange system access
• Schedule introductions and induction sessions
• Collect exit forms, IDs, and ensure documentation is closed properly

5. System & Workflow Coordination

• Support the improvement of HR templates and processes
• Help digitize tracking sheets and reduce manual work
• Maintain accurate HR logs including: staff lists, contact details, contract renewals, etc.