FER-PAL Infrastructure is a leader in watermain rehabilitation, specializing in trenchless technologies that extend the life of aging infrastructure while minimizing disruption to communities. With operations across North America, we pride ourselves on innovation, teamwork, and making a lasting impact.

We are seeking a skilled Network and Systems Administrator to join our growing team. This role is critical to ensuring the stability, security, and efficiency of FER-PAL’s IT infrastructure. The successful candidate will be responsible for managing network systems, servers, hardware, and software to support business operations across multiple locations.

Key Responsibilities

• Maintain, configure, and monitor network hardware, servers, and system infrastructure.
• Administer user accounts, permissions, and access rights in line with security policies.
• Troubleshoot and resolve hardware, software, and networking issues.
• Oversee system backups, disaster recovery planning, and data protection measures.
• Implement and maintain IT security protocols, including firewalls, VPNs, and endpoint protection.
• Support the rollout of new applications, upgrades, and system integrations.
• Monitor performance of IT systems and recommend improvements.
• Collaborate with external vendors and internal teams to ensure smooth IT operations.
• Provide end-user support and training where needed.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Proven experience as a Network and/or Systems Administrator.
• Strong knowledge of Windows Server, Active Directory, and Office 365 administration.
• Proficiency in networking concepts (LAN/WAN, TCP/IP, DNS, DHCP, VPN).
• Experience with virtualization technologies (VMware, Hyper-V).
• Familiarity with cybersecurity best practices.
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills and ability to work collaboratively with cross-functional teams.
• Availability to provide occasional after-hours support or on-call assistance.
• Valid passport and ability to travel to our U.S. offices periodically.

Preferred Assets

• Industry certifications (e.g., CompTIA Network+, Microsoft Certified Systems Administrator, CCNA).
• Experience supporting multi-site operations.
• Knowledge of cloud environments (Azure, AWS) considered an strong asset.

What We Offer

• Competitive compensation and benefits package.
• Opportunities for professional development and certification support.
• A collaborative and innovative work environment.
• The chance to make an impact by supporting essential infrastructure projects.