Senior UX Researcher
LansweeperBelgium5 days ago
Full-timeRemote FriendlyOther
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UX Researcher (Senior/Experienced)
Context & Impact:
We’re hiring a UX Researcher to strengthen our UX team.
As one of two dedicated researchers, you’ll play a pivotal role in shaping product direction by uncovering user problems before designers start crafting solutions.
Your work ensures that Lansweeper doesn’t just build features — we build the right solutions to real user needs.
Challenge:
The main challenges you'll face are:
Hard skills:
Lansweeper is the Technology Asset Intelligence platform that transforms raw asset data into trusted, actionable insights—spanning hardware, software, cloud, IoT, and OT.
With a single solution, organizations gain full visibility across their technology estate, empowering IT, security, operations and finance teams to make smarter, faster decisions.
We help our customers:
Our culture is built on four values:
You’ll join the UX team of 6 (4 Designers, 2 Researchers), reporting into UX leadership, and working closely with Product Managers, Developers, and Product Marketing.
The researchers work across initiatives, while designers focus on specific product areas.
Call to Action:
Ready to be the voice of the user at Lansweeper? Apply now — or share this role with someone in your network.
Context & Impact:
We’re hiring a UX Researcher to strengthen our UX team.
As one of two dedicated researchers, you’ll play a pivotal role in shaping product direction by uncovering user problems before designers start crafting solutions.
Your work ensures that Lansweeper doesn’t just build features — we build the right solutions to real user needs.
Challenge:
The main challenges you'll face are:
- Balancing multiple research projects across products and squads
- Building product knowledge fast while shifting between initiatives
- Recruiting and engaging B2B enterprise users, who are harder to reach than consumers
- Selecting the right methodologies (focus groups, interviews, surveys, usability testing) under time constraints
- Partnering with PMs and Designers to validate strategic product decisions
- Lead user research across the full discovery phase: interviews, focus groups, usability tests, surveys
- Partner with Product Managers to validate business assumptions with real users
- Translate findings into clear insights, requirements, and recommendations
- Collaborate with UX Designers to ensure research insights fuel the design process
- Manage research data and knowledge base using tools like Dovetail, Typeform, Pendo
Hard skills:
- Professional experience as a UX Researcher or UX Designer with strong research focus
- Fluent in qualitative and quantitative methods (user interviews, usability testing, surveys, data analysis)
- Skilled in research tools (Dovetail, Typeform, Pendo or equivalents)
- Ability to run and moderate focus groups with enterprise customers
- Solid grounding in B2B SaaS / enterprise software context
- Listening & facilitation skills — leading without influencing
- Strong communicator who can simplify complex findings
- Organized, able to juggle multiple research projects across squads
- Competitive salary according to industry benchmarks (Band 7)
- Benefits: meal vouchers, insurance, eco vouchers, net allowance (location‑dependent)
- Career growth & learning opportunities
- Flexibility in working hours and working from home
- Company events and perks
Lansweeper is the Technology Asset Intelligence platform that transforms raw asset data into trusted, actionable insights—spanning hardware, software, cloud, IoT, and OT.
With a single solution, organizations gain full visibility across their technology estate, empowering IT, security, operations and finance teams to make smarter, faster decisions.
We help our customers:
- Tame hybrid infrastructures
- Manage compliance risks
- Reduce complexity by delivering timely, accurate visibility and seamless integration into their ecosystems
Our culture is built on four values:
- One Team – united across boundaries
- We Care – customers and people at the center
- We Grow – learning, sharing, improving
- We Deliver – focusing on what truly matters
You’ll join the UX team of 6 (4 Designers, 2 Researchers), reporting into UX leadership, and working closely with Product Managers, Developers, and Product Marketing.
The researchers work across initiatives, while designers focus on specific product areas.
Call to Action:
Ready to be the voice of the user at Lansweeper? Apply now — or share this role with someone in your network.
Key Skills
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